The firewall on the router could be blocking the interface.
Users would normally adjust the ping interval if they have a connection that is slow to respond OR they are using a metered data plan from a cellular provider, for example, and want to avoid additional usage fees. The interval defaults to 15 seconds, which is best for most users. All interval options are: 5, 15, 30 or 60 seconds. Once a connection times out, the ping interval will be fixed at 5 seconds by default.
Yes, you can do this by using the manufacturer's cloud service - cloud4UIS.com & their mobile app ezDevice, which is available for iOS and Android.
Yes, The Ez-22b single outlet IP switch will support combo devices like Modem & Router in one unit.
No, but it will require an Ethernet connection to configure the schedule via its local web user interface page. The schedule will also continue to work even after removing its Ethernet connection to your router.
Yes, the hostname of the device can be changed.
Yes, that will work!
Yes, you can configure a static address, but it will not respond to icmp.
Yes, power will be returned to the device attached to the remote power switch after a power outage.
No it does not. It does come with a removable fuse and a backup though. in the event the 5A (dual outlet) or 10A (single outlet) power it supports is exceeded, it will blow the fuse. We would still recommend having a surge protector in place to protect your device(s) from any damage.
No. The 2 outlet Remote Power IP Switch however does allow for control via HTTP or XML.
Yes, that is within the input power specs of this device (125-250Vac). Correct, you would need a converter as we do not have International power supplies available at this time.
The "No. of Resets" is how many times the outlet will be reset after the device detects a loss of connection. As an example, let's say you have this set to 1x and after it resets, the connection still has not been re-established. The device will sit idly until the connection comes back on by itself. If you instead have it set to unlimited, it will continually reset until the connection is re-established. You would also want to refer to the Ping Delay setting as this is how long the device will wait AFTER a reset BEFORE it starts checking the connection again. This gives the equipment that is plugged into the outlet enough time to reboot and try to reconnect before it starts checking again. If you are plugging a modem or router into the outlet, that is typically the only time when you want the "Reset Only" setting ON.
5 amps would be continuous.
For remote control to the EZ-outlet, your are required Internet access at the EZ outlet location. The Ez outlet switch will automatically reset as the unit pings the internet and if the EZ outlet does not see the internet connection the unit will Reset the power outlets.
The single outlet IP switch will work perfectly for a remote reset to the locations DSL modem. The IP switch operates on a mobile application that allows control of the IP Switch.
Yes. We've tested this with with a modem/ router plugged into the outlet. We've also tested with a camera plugged into the outlet. In either case, the outlet was turned back ON by a schedule we set to turn it ON at a specific time. In the case you've described, you have a schedule to turn the outlet OFF and then another to turn it back ON. If you decide to manually turn the outlet OFF, then the schedule to turn it back ON will still work. Remember that an outlet currently powered OFF, will not be triggered to reset (by manual or auto function). The outlet must be ON in order to be reset.
Yes! While a smartphone is the easiest way to configure the outlet, it is not required. You can log into the web administration page of the outlet from a computer, and enable the automatic reset from there. For the new EZ22B models, you have there same option, but you can also log in through the cloud management site at https://cloud4uis.com
If just rebooting the router resolves this issue for you, the single outlet model should be all you need. If you need to reboot both the modem and router, go with the Dual Outlet model. Both models can be accessed via iOS/Android app called ezDevice.
If you are accessing remotely via the mobile application (iOS and Android) OR in the case of the EZ22B the cloud 4UIS website, then there is no port forwarding required. You simply pair the app to the switch, and you can access the switch anywhere in the world where your phone has an internet connection.
The switch can be accessed via the mobile application on iOS or Android. Only outlets that have been paired to the app can be controlled remotely, and pairing requires having the switch ID and a physical pairing button on the switch. If you choose to remotely access the switch web interface via port forwarding, it would be up to the security settings on your network/firewall to block unwanted incoming traffic.
You would need to add a network switch. One wall outlet can be split into multiple ethernet ports.
http://5gstore.com/product/3571_5_port_switch.html
Yes, by default the auto reboot feature is not enabled. Right out of the box it is set for manual only and you can control it from anywhere in the world with the mobile application.
If you have no Internet connection you could ONLY access it locally to do that. If you need to access it remotely, this will not work.
The only way you could use this with 12v power would be with an inverter, and you'll still have to respect the 10 amp max current of the switch.
Yes, you can configure it to one site that you specify. This can be done via an IP or a URL.
Yes! You can use the free mobile application for iOS and Android to do this. You'll be able to send a 'reset' command that will power off and then back on, whatever device is plugged into the outlet.
You can download the user guide under the "Support" tab on this product page, which will provide all details.
The 1 Outlet Switch can be configured to wait anywhere from 0 to 1440 minutes after a reboot before starting to ping again.
Yes, by default the automatic reboot is disabled. You can choose to enable this, or simply use it with the application to remotely power on and off devices.
The outlet will come back on in the same position it was when it was powered off. So, if it was off, it will stay off.
If the voltage that you're using is 120v then the watts for the unit would be 1200 watts.
The 1 Outlet switch has an internal list of sites it pings. If it pings the first site and doesn't see a response within 5/ 15/ 30/ 60 seconds (configurable by the user), it will ping the second site on its internal list. If it gets a response, the internal list starts over. If it continues to fail through the sites, the switch knows to reset. These ping targets are NOT user controlled. If you want control over the ping targets, the 2 Outlet switch is fully user customizable.
Yes, it's a standard 1-year manufacturer's warranty that covers defects and failures not related to misuse/abuse. Customer contacts us for a replacement and is responsible for shipping both ways
The websites include Google, Yahoo, Bing and Ask as well as those sites' physical IP addresses and NTP time servers. These are not visible to the user because they cannot be changed. However, you may disable those and use a single IP address that you CAN configure. You also have the option to have it send as a Ping or HTTP request.
The previous model, ez11B could only be adjusted through the software (app or web browser). With the ez22B this IS possible by double tapping the Function button.
No, you can only control the outlet via an app or web browser.
They do the same general function, however major differences on the single outlet include: the inability to manually configure more than 1 website or IP address to ping, less options for configuration, no Google Hangouts or Skype, no email notifications, and no dynamic DNS support. In order to access the Dual Outlet switch, you have to use a web browser/Utility Software or Google Hangouts or Skype. Other differences include: the single outlet switch allows you to use the web browser/Utility software, android app, or iOS app, as well as a cloud management website for the ez22B model. You can find links to the user guides/ manuals for more details here: http://5gstore.com/ipswitchupdates
You can view the screen shots in the videos we posted in the review here: http://www.evdoinfo.com/content/view/4558/179/
As well as in the user guides here: https://5gstore.com/ipswitchupdates
