Worked great when 1st received in May of this year until 1st week in November when I developed serious lag & timeout issues while surfing web. Was told from 3g support that it was not a router issue but a Verizon issue even though smartphones worked well in the same building.
Now my warranty has run out Nov 11 & I am stuck with this paper weight.
How do I know it was the router?
Ordered the Cradlepoint MBR95 & issues are resolved, I now have my snappy & quick speeds back.
Date Added: 11/20/2013 by Johnny E. (BEAR CREEK, NC)
5Gstore Comments: Johnny,
The product you purchased has a full 1 Year Warranty included. I suggest we involve Peplink Support by opening a ticket with them Regarding your rather unique issue. After further review and the most recent information about the MBR95, I would be willing to take a gamble that our initial assessment of the situation may have been incorrect.
In all fairness to the technician that was assisting you, he was unable to have the comparison information that you now have today.
Please allow us to assist you in further investigating this rather strange issues with regards to speeds if your time allows.
Best Regards,
-Victor K.
Director of Support Services
5Gstore.com
[victor]
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