Our postal address is:
220 Exchange Drive, Suite A
Crystal Lake, IL 60014
We can be reached via e-mail at sales@5gstore.com
or you can reach us by telephone at 1-833-5GSTORE
Our Commitment to Privacy
Your privacy is important to us! 5Gstore.com has deployed an "Extended Validation" SSL Certificate, also known as "EV SSL," to ensure online shopping safety; these certificates require a much more rigorous background check into the company and its ownership. We only require customer information that is relevant to your order or request, and we never sell customer data.
BY CONTINUED USE OF THE SITE AND SUBMITTING OF PERSONAL INFORMATION TO THE SITE, YOU CONSENT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND TO OUR PROCESSING OF PERSONAL INFORMATION FOR THE PURPOSES STATED HEREIN. THIS PRIVACY POLICY INCORPORATES AND IS EXPRESSLY SUBJECT TO THE TERMS AND CONDITIONS OF USE. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE.
This Privacy Policy has been developed in accordance with the applicable state and federal laws of the United States and the EU General Data Protection Regulation ("GDPR").
Purpose of Privacy Policy
The purpose of the Privacy Policy is to provide clarity, transparency, and accuracy regarding the collection and use of an individual's personal data for which 5Gstore may collect and use for processing.
Information We Collect
We collect aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, billing address, and other information required for order processing. The information we collect is used to customize the content and/or layout of our page for each individual visitor, to notify consumers about updates to our Web site, and/or to process your orders.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies or other tracking technologies.
Information You Provide to Us. The information we collect may include:
- Information that you provide by filling in forms on our Site. This includes information provided at the time of registering to use our Site, subscribing to our newsletter services, email registrations, posting material, orders, or requesting further services.
- Records and copies of your correspondence (including e-mail addresses), if you contact us.
- Details of transactions you carry out through our Site and of the fulfillment of your orders.
- Your search queries on the Site.
- Information that you provide through phone, mail and fax interactions that you submit to 5Gstore.
Usage Details, IP Addresses, Cookies. As you navigate through and interact with our Site, we may automatically collect certain information about your equipment, browsing actions and patterns, including:
- Details of your visits to our Site, including traffic data, location data, logs and other communication data and the resources that you access and use on the Site.
- Information about your computer and internet connection, including your IP address.
The Way We Use Information
Information that we collect about you or that you provide to us may be used for the following:
- To present our Site and its contents to you.
- To provide you with information, products or services that you request from us. To provide customer service to you, it may be necessary for us to disclose information to our affiliates and other companies that work with us. We do not share your information with outside parties except as provided herein and to the extent necessary to provide you service and maintain our Site.
- To fulfill any purpose for which you provide information.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Site or any products or services we offer or provide through it.
- To allow you to participate in interactive features on our Site.
- To process orders placed on our Site (including to contact you if there are any questions/issues with your order, e.g. FedEx delivery issues, order status updates, etc).
- To contact you about our goods and services that may be of interest to you (e.g. newsletters). If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data or send us an e-mail stating your request to sales@5gstore.com, or click the unsubscribe link in the email you no longer wish to receive. Note, these opt outs do not apply to necessary contact specific to an order or service request (e.g. order confirmation emails).
Customer information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without the consent of the customer, other than for the express purpose of delivering the purchased product or service requested by the customer.
Payment information security
Credit card orders: The payment information you provide to process your order is passed to our credit card gateway (authorize.net or PaypalPro) securely via EV SSL. For your safety and protection, your credit card information is NOT stored on our servers. If you select the option to have your credit card saved for future orders or if you are subscribing to a product/service that requires automated monthly recurring billing, authorize.net keeps this information encrypted and secure on your behalf.
AmazonPay, ApplePay, Paypal, iParcel, and other non-credit card payment methods: 5Gstore does not have visibility to your payment information when a third party checkout option is used (for these types of orders, your order information is passed to the payment company as part of the checkout process and upon completion 5Gstore receives payment authorization). Please refer to the Privacy Policy of those companies if you use them during checkout.
Cookies
A cookie is a small file that a website can place on your computer's hard drive in order to collect information about your activities on the site or to make it easier to use certain site functions. The cookie transmits this information back to the website's computer. We use cookies to store visitors' preferences and record session information, such as items that customers add to their shopping cart. If you want to know when websites are using cookies or prevent it from happening, you can set your browser to warn you when a website attempts to place a cookie on your computer. If you disable or refuse cookies, please note that some parts of this Site may then be inaccessible or not function properly.
Product Reviews and Other Public Posts
If you submit a product or store review on 5Gstore.com or via a review site like Shopper Approved, your comments will be visible to others along with your first name and location. 5Gstore is not responsible for the User Contributions you choose to submit. If you delete your User Contributions from the Site, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Site users.
5Gstore reserves the right to modify, hide, or delete posts that are obscene, derogatory, contain personal or private info, contain trademarked or copyrighted information, endorse competing products, services, or providers, or are irrelevant (e.g. spam).
Site Security
For site security purposes and to ensure that this service remains available to all users, the platform for which the Site resides on - commonly known as a "production environment", utilizes a wide-range of software tools and programs to for the ultimate goal of ensuring its confidentiality, integrity, and availability (CIA) - a concept known as the CIA triad of information security. Tools which are currently in use, or are to be deployed if necessary for the security of the Site are to include, but are not limited to, the following:
- Network Security and Network Monitoring: Tools that assist in securing the network for which the Site resides on. Such tools include network and perimeter firewalls, web application firewalls, routers, switches, intrusion detection systems, and other related tools.
- Network Performance: Tools that assist in monitoring all aspects of the Site, such as performance monitoring for website uptime, etc.
- Other: Additionally, A variety of physical, electronic and procedural safeguards are implemented for helping ensure the safety and security of the Site.
Except for authorized law enforcement investigations by local, state, and/or federal agencies, no other attempts are made by 5Gstore to identify individual users and/or their usage habits on the Site.
Newsletters
5Gstore occasionally sends e-mail newsletters to customers or users who have signed up on the Site. You can opt-out of any 5Gstore newsletter at any time via the link provided at the bottom of each newsletter mailing, or by sending us an e-mail stating your request to sales@5gstore.com.
How You Can Access or Correct Your Information
Upon request we provide site visitors with access to all information that we maintain about them, including unique identifier information (e.g., customer number), transaction information (e.g., dates on which customers made purchases, amounts and types of purchases), communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), and contact information (e.g., name, address, phone number). Consumers can request this information by e-mailing us at sales@5gstore.com, or by calling us at 833-5GSTORE during business hours (Mon-Fri, 9am-6pm CST), and 5Gstore is happy to correct, update, or remove stored information upon request (e.g. new addresses, new contact information, etc).
Security
All information accessed through the Site is in compliance with the required information security mandates of Article 32 of the GDPR. Specifically, Article 32 mandates the following:
Implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including inter alia as appropriate:
- The pseudonymisation and encryption of personal data.
- The ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services.
- The ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident.
- A process for regularly testing, assessing and evaluating the effectiveness of technical and organizational measures for ensuring the security of the processing.
Information Disclosure
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose Personal Information that we collect or you provide as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers and other third parties we use to support our business.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of 5Gstore’s assets.
- For any other purpose disclosed by us when you provide the information.
We may also disclose your Personal Information:
- To comply with any court order, law or legal process, including to respond to any government or regulatory request.
- To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of 5Gstore, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
The Site includes hypertext links, or pointers, to information created and maintained by other public and/or private organizations. As such, 5Gstore only provides these links for your information and convenience, thus, when you select a link to an outside website, you are leaving the Site and therefore subject to the privacy and security policies of these external websites. Additionally, please note the following:
- 5Gstore does not control or guarantee the accuracy, relevance, timeliness, or completeness of information contained on a linked website.
- 5Gstore does not endorse the organizations sponsoring linked websites and we do not endorse the views they express or the products/services they offer.
- 5Gstore therefore cannot authorize the use of copyrighted materials contained in linked websites. Users must request such authorization from the sponsor of the linked website.
- 5Gstore is not responsible for transmissions users receive from linked websites.
Changes in this Privacy Policy
If we decide to materially change our privacy policy, we will post those changes to this Privacy Policy and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Your continued use of this Site after we make changes is deemed to be acceptance of those changes.
If you have any questions, comments, or concerns about 5Gstore's privacy policy, please contact us.
