When online devices fail to show they are online and accessible on Peplink’s InControl 2, you will need to do some troubleshooting to determine what’s causing the offline status. We’ll walk you through the necessary steps to take before reaching out to support for further assistance. Peplink routers: https://5gstore.com/landing/m/peplink/ Peplink InControl 2: https://incontrol2.peplink.com Connect with Us: Website | https://www.5gstore.com Facebook | https://www.facebook.com/the5Gstore Twitter | https://twitter.com/3GCustomerSvc YouTube | https://www.youtube.com/user/3Gstore Instagram | https://www.instagram.com/the5gstore/ LinkedIn | https://www.linkedin.com/company/5gstore/ Blog | https://5gstore.com/blog/