Verizon Wireless just sent out a note alerting users of BlueJeans, a video collaboration service, that it will no longer be supported.
Here’s What You Need to Know:
- Service Termination Date: Your BlueJeans service will officially come to an end on December 31, 2023. Until then, you can continue to utilize the service for your virtual meetings and collaborations.
- Early Termination Option: If you prefer to transition away from BlueJeans before the end of the year, you have the option to terminate your service sooner. To do this, simply access your account in Verizon My Business. Alternatively, you can reach out to Verizon’s dedicated Customer Support team at 800.922.0204 for assistance with making the necessary service changes.
- Exploring Alternatives: Verizon understands that the right communication tools are essential for your business. In light of this change, they will be sending you a follow-up communication with information about alternative meeting options that may be suitable for your needs.
- Bundled Services: If BlueJeans is currently bundled with other Verizon services you are utilizing, rest assured that those additional services will remain unaffected. Any discounts or promotional rates you’re enjoying on those services will continue even after your BlueJeans service is terminated.
- Download Your Recordings: If you have any important recordings stored on the BlueJeans platform, they recommend that you download them prior to the service termination date. After this date, in accordance with the BlueJeans privacy policy, your content will be deleted.