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Digi On-Prem Manager (DOM)

Introducing Digi On-Prem Manager, the advanced technology platform that propels networks to new heights, empowering network administrators to work with greater efficiency. This innovative solution from Digi International, Inc. revolutionizes an array of diverse IoT devices, transforming them into a dynamic and intelligent network.

Now, managing hundreds or even thousands of mission-critical devices becomes effortless, as you gain the ability to configure, deploy, monitor, and control them all from a centralized command center. Update configurations, firmware, and effortlessly schedule and automate tasks, all from the convenience of your desktop, tablet, or phone.

With bidirectional, open integration, you can effortlessly expand your network at scale, while also enhancing its capabilities at the edge through custom code, APIs, and Python scripts. Throughout this entire process, the software-defined security of Digi On-Prem Manager diligently safeguards your Digi ecosystem, ensuring comprehensive protection.

Key features and benefits

  • Industry-leading software tools for rapid device deployment, and easier asset management
  • Automate mass firmware and software updates to enhance functionality, stay in compliance and scale your deployment
  • Access data from edge devices that were previously out of reach 
  • Integrate device data through open APIs to gain deeper insights and control with third-party applications
  • Monitor network, device and asset performance and security with bi-directional communications
  • Receive real-time alerts and detailed reports on network health and device conditions

Configuration

Easily access, organize, and monitor device metrics through Digi's comprehensive platform. Utilize key information such as serial number, hardware type, ICCID, group membership, and more to search for devices and organize them into groups. Connect to devices directly over a private network via command line or web UI, and gain insights into current and historical configurations.

Streamline firmware and configuration updates effortlessly. Upload firmware to the archive, perform updates for one or multiple devices in a single task, and define firmware versions based on device type and group membership. Update device configurations and apply configuration changes, including site-specific settings. Validate running configurations with templates and execute corrective tasks as needed. Conduct audits based on user or device, review security logs, and authorize devices to connect with the router inbox.

Stay informed about device performance with access to metrics such as uptime, temperature, firmware versions, modem model, data usage, cellular signal strength and quality, location, IP address, and history. Set up alerts and warnings for events like reboots, link restarts, temperature changes, VPN outages, and clock drift. Generate reports for devices or groups, covering radio technology, signal strength, restarts, data usage, Wi-Fi clients, temperature, and more.

Digi prioritizes security throughout the application, platform, and supply chain for advanced protection. Application security features include the absence of default credentials, mandatory 2FA for privileged users, group and role-based access control, logging of security and change events with syslog support, IP ACL lists, blocking/throttling of failed authentication requests, and mTLS support for secure device-to-server connections. The platform security incorporates App Armour and systemd sandboxing, leveraging security updates from Ubuntu LTS distribution. The service does not establish outbound network connections. Supply chain security measures include signed releases and version control system (VCS) commits, an ephemeral and automated build environment, and distribution of signed application updates through a private APT repository.

Management Capabilities

  • Activate, monitor and diagnose your mission-critical devices from a single point of command and control
  • Schedule key operations — including firmware updates and file management — on a single device or on a group of devices, keeping your network functionality up-to-date and maintaining compliance standards
  • Manage edge devices out-of-band via console terminal access
  • Keep tabs on device health and connectivity across device deployments of any size
  • Create reports and enable real-time alerts for specified conditions
  • Integrate device data through open APIs to gain deeper insights and control with third-party applications
  • Report and alert on performance statistics, including connection history, signal quality, latency and data usage

Features

Feature Description
VIEW AND GROUP DEVICE INVENTORY Add devices to a group to logically organize and manage them.
UPDATE INDIVIDUAL DEVICE SETTINGS Configure an individual device and update device settings. 
UPDATE DEVICE SETTINGS IN BULK Multi-select devices in the list and load configuration files onto them. This is a basic configuration method, not as powerful as automations or Configuration Manager.
UPDATE INDIVIDUAL DEVICE FIRMWARE Click on a device in a list and upgrade the firmware. 
UPDATE DEVICE FIRMWARE IN BULK  Multi-select devices in the list and load firmware onto them.  
DEVICE METRICS  Gain information on devices which can then be used to trigger alarms, and used to aid troubleshooting. 
ALARMS  Configure alarms to trigger based on device metrics, connection status, data usage, configuration status and other factors.  
REPORTS  Create reports containing device metrics and other data. 
WEB SERVICE APIS Link programmatically using RESTful web service APIs. This facilitates the ability to send data from devices to third-party systems such as AWS or Azure, and connect Digi to a customer’s own CRM or management platforms. 

*Digi On-Prem Manager subscriptions are available and licensed per server and endpoint device.

 Digi On-Prem Manager FAQ

How does Digi On-Prem Manager ensure security?

Digi On-Prem Manager provides secure communication channels and features like device authentication to ensure data security.

What can I do with Digi On-Prem Manager?

With Digi On-Prem Manager, you can remotely monitor, configure, and troubleshoot your network devices.

What is Digi On-Prem Manager?

Digi On-Prem Manager is a device management solution that allows on-site management of network devices.