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Are you experiencing issues with your Starlink internet connection? Don't worry! You're not alone. Even the most cutting-edge technology can encounter glitches from time to time. But fret not, we're here to help you get back online and enjoying high-speed internet with Starlink.

Troubleshooting Common Starlink Issues

Our comprehensive guide covers everything you need to know to troubleshoot common Starlink issues. From faulty connections to alert messages and obstructions, we've got you covered. Discover step-by-step solutions to ensure your Starlink system is running smoothly and efficiently. 

Download 5Gstore Starlink Support PDF (30 pages)

 


 

Want a Free Month of Starlink?

Signup via our referral link and you can get one free month of Starlink.  One free month of service will be applied 30 days after activation unless cancelled or returned. Starink will notify you via email when one free month of service has been added to your account.

How 5Gstore.com Can Assist

If you're using Starlink with a Peplink router supporting SpeedFusion or a Digi router with WAN Bonding capability, our team at 5Gstore.com is here to lend a helping hand. Our expert technicians can assist with setup and troubleshooting to optimize your Starlink experience.

Get Expert Assistance Now

Whether you're a 5Gstore customer or not, our advanced support services are available to anyone with Starlink service and a compatible router. Don't let connectivity issues hold you back. Reach out to our team today and get back online with confidence.

Access 5Gstore advanced support services and get your Starlink connection back on track.


Starlink FAQ

Can 5Gstore help with my Starlink subscription questions or issues?

No, you will need to go to Starlink’s Help Center for subscription based inquires.

Can I connect my Starlink to a 3rd party router?

Yes, Starlink routers can be used with other routers like ones from Peplink or Digi.

Can I power my Starlink through a Digi router?

No, it is not possible to power the Starlink through a Digi router as they will not provide enough power necessary.

Can I power my Starlink through a Peplink router?

No, it is not possible to power the Starlink through a Peplink router as they will not provide enough power necessary.

Do I have to continue using the Starlink router if I'm also using a 3rd party router?

Yes, you will need to continue using the Starlink router, we just recommend putting the Starlink router in bypass mode.

How can I contact Starlink support?

If you have exhausted all your resources, you can open a ticket with Starlink support for further assistance.

How do I change my Starlink billing information?

Go to the Starlink account page and select the 'Billing' tab.

How long does it take for the Starlink dish to reboot?

This differs based on the generation of the dish, but could take up to 15 minutes.

Where can I get support with my Starlink and Digi router?

Contact the 5Gstore advanced support team to inquire about assistance.

Where can I get support with my Starlink and Peplink router?

Contact the 5Gstore advanced support team to inquire about assistance.

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