All new Cradlepoint routers include NetCloud, router support, a limited warranty for one, three or five years. Devices will come with an Essentials package, with an optional upgrades to an "advanced" package. You may alternatively purchase the device with an Essentials + Advanced package. Advanced packages include added features within routing, VPN and security applications.
See additional details of what is included in the Essential and Advanced NetCloud software at cradlepoint.com/netcloud-service.
If you have an existing NetCloud license that you need to renew, you must order from a renewal quote. Contact us and one of our expert technicians will provide you with a renewal quote to order from.
There are several different NetCloud categories that each router falls into. This includes ones such as IoT, Mobile, and Branch. When ordering an advanced NetCloud upgrade package, match your router's NetCloud category. For example, if your router is an MA1-0900120B-NNA, this uses the Mobile NetCloud packages. Or, if your router is BF01-03005GB-GN, this uses the Branch packages. We have listed out compatible models with the licenses listed below. If you do not see your device, or you're not sure which license to purchase, please contact us.
If you want more information about Cradlepoint, NetCloud packages or if you have questions about these products and services, you can contact an expert technician at 5Gstore. We’re available by phone during business hours (Central Standard Time). You may also fill out the contact request form on our Contact Us page. A team member will reach out to you to discuss your needs and determine which Cradlepoint router and NetCloud package makes the most sense for your business.
Advanced Upgrades: NetCloud routers include either NetCloud Essentials or NetCloud Essentials + Advanced. For those that come with Essentials only, an advanced upgrade option is available to add on at any time.
IoT (S400/450)
Mobile (R980, IBR1700, IBR900, R920)
Ruggedized IoT (R980, R2105/2155, IBR900, R920)
Small Branch (E100, E102)
Branch (E300, E3000))
Mobile Performance (R1900, R2105/R2155)
IoT Gateway (IBR200)
Branch Performance (CR4250)
Branch 5G Adapter (W1850/1855, W2005, W4005)
LTE Continuity/ LTE Adapter (L950, CBA550)
IoT for Private Cellular Networks (R500)
IoT & IoT Connectivity (S700/750, IBR600C/650C)
Essentials Add-on for IoT Connectivity (applies to the S700/S750 and IBR600C/IBR650C models only): NetCloud IoT Connectivity packages and plans contain the features and capabilities required for a range of entry-level IoT applications. IoT Connectivity Packages include access to the technical documentation portal, on-demand Cradlepoint University training, and a one-year warranty. This can be applied at any time.