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If you are new to AirLink Management Services (ALMS), the first thing you will need to do is create an account to register your devices. Visit the ALMS setup page to get started. When the account is created there are a few options that need to be selected. The region where the device will be located is important. At the present time there are regional servers located in the United States, Europe and Canada with more coming in the future. There is an option to add billing or credit card information. This option is only used when Sierra is the connectivity provider, for all others this option is not used and should be bypassed.
AirLink Basic Renewals: Airlink Management Service (ALMS) is included with Airlink Complete or Airlink Premium for 1 year. It can be renewed for LX, RV, and MP routers that previously had Airlink Basic. This will continue to provide you access to ALMS as well as firmware updates and security patches.
AirLink Complete Renewals: AirLink Complete is a subscription service that combines best-in-class network management software, industry-leading technical support and warranty. It is a cost-effective way to ensure your mission critical infrastructure operates at peak efficiency. AirLink Complete provides access to ALMS, access to Sierra Wireless Customer Support and provides warranty extension for up to 5 years (valid as long as the router remains subscribed to AirLink Complete). The price of AirLink Complete is dependent on the AirLink device it is enabled on. Registration of an AirLink XR80 will activate the included Out-of-Band Management radio in the router on a complementary Sierra Wireless data plan. This additional cellular link provides an out of band management connection that is always available, even if the primary radio is offline. The first year of AirLink Complete service is included in the purchase price of the device.
AirLink Premium Renewals: - (XR80 & XR90, and RX, LX, RV, MP, XR60) AirLink Premium is a subscription service that combines Semtech’s best-in-class AirLink Management Service (ALMS) network management software with, advanced mobility reporting, 24/7 technical support, hardware warranty and advance replacement. Customers that register an AirLink XR90 or XR80 on the AirLink Premium Offer will activate the included Out-of-Band Management (LPWA) radio in the router on a complementary Sierra Wireless data plan that will remain active as long as the router remains subscribed to AirLink Premium. This additional cellular link provides an out of band management connection that is always available, even if the primary radio is offline. One year of AirLink Premium comes standard with the AirLink XR90 router. AirLink Premium is also available as an option with other AirLink routers.
Looking for another Sierra service or license? Sierra offers a variety of other management options and professional services. Contact us to discuss your needs and we will be happy to get you a quote!
