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Digi Remote Manager® (Digi RM) is the technology platform that brings networks to the next level, allowing networks – and the people who manage them – to work smarter. It transforms a multitude of dispersed IoT devices into a dynamic, intelligent network. Now you can easily activate, monitor and diagnose hundreds or even thousands of mission-critical devices from a single point of command. Edit configurations, update firmware, schedule and automate tasks — all from your desktop, tablet or phone.
You can also easily extend your network at scale with bi-directional, open integration and add intelligence to the edge with custom code, APIs and Python scripts. All the while, software-defined security diligently safeguards your entire Digi ecosystem. What’s more, Digi Remote Manager delivers all of the above with a lower first cost and subscription cost than other industry options.
Most importantly, you can relax knowing that Digi Remote Manager will automatically monitor and remediate your network's device security. Your network never sleeps. But you can.
| Feature | Description | Digi RM Premier |
| View and Group Device Inventory | Add devices to a group to logically organize and manage them. | ✓ |
| Update Individual Device Settings | Configure an individual device by using the built-in configuration interface or loading configuration files. | ✓ |
| Update Device Settings in Bulk | Multi-select devices in the list and load configuration files onto them. This is a basic configuration method, not as powerful as automations or Configuration Manager. | ✓ |
| Custom Configuration and Installation Support | Automatically load a configuration and firmware onto a device when it first connects to Digi Remote Manager® (Digi RM). | ✓ |
| Configuration Manager | A very powerful feature that can create a snapshot of a unit’s configuration, firmware and file system contents, then propagate it to other units for the purpose of rolling out a configuration or firmware change and managing security compliance. | ✓ |
| Update Individual Device Firmware | Click on a device in a list and upgrade the firmware. | ✓ |
| Update Device Firmware in Bulk | Multi-select devices in the list and load firmware onto them. | ✓ |
| Device Health Metrics | Devices can push their “health metrics” to Digi RM which can then be used to trigger alarms and show status on a global dashboard, and can be viewed in detail on a device’s dashboard to aid troubleshooting. | ✓ |
| Alarms | Configure alarms to trigger based on health metrics, connection status, data usage, configuration status and other factors. | ✓ |
| Mapping | See the location of your devices in real time in the Devices page in Digi RM. | ✓ |
| File System Access | Use the File Management page in Digi RM to access and load files onto your devices. | ✓ |
| SMS Remote Commands/Out-of-band Management | Supports sending and receiving SMS messages between Digi RM and a Digi RM-registered device. | ✓ |
| Automatically Manage Device Security Compliance | Use the Configuration Manager feature to ensure that the configuration, firmware and files loaded onto a device remain compliant with the “gold standard.” Configuration Manager can be configured to create an alarm and/or correct noncompliance if a device is found not to be compliant. This important security feature prevents outside tampering. | ✓ |
| SM/UDP | The SM/UDP (Short Message/User Datagram Protocol) feature allows devices to leverage the very small data footprint of Digi RM SM protocol over UDP. | ✓ |
| Carrier Integration | Utilize information from cellular carriers to facilitate SIM provisioning, SIM activation/deactivation, data usage reporting and alerting (from carrier rather than device perspective). | ✓ |
| On-Demand Reports | Create PDF reports containing health metrics and other data. | ✓ |
| Automations | A very powerful mechanism to schedule and automate complex tasks to be carried out on devices or groups of devices — immediately, at a specific time and date, or on a recurring basis. | ✓ |
| Subaccounts | Create subaccounts that can be managed from the parent account. Subaccounts allow the parent account owner to restrict which device sub-accounts users can access. | ✓ |
| Web Service Apis | Link programmatically to Digi RM using RESTful web service APIs. This facilitates the ability to send data from Digi RM (or devices connected to Digi RM) to third-party systems such as AWS or Azure, and connect Digi RM to a customer’s own CRM or management platforms. | ✓ |
| Data Streams | Allows you to store time-series data in Digi RM that can be retrieved later by an external application using web services. | ✓ |
*Digi Remote Manager subscriptions are available and licensed per device.
Download the data sheet for more details.
