Digi offers a variety of add-ons and upgrades to protect and enhance your Digi or Accelerated router.
Digi provides a one-year standard warranty at no additional charge. This warranty period can be extended if desired (the two-year warranty option gives you an additional year on top of the standard one year for a total of two years of warranty protection, the three-year warranty option gives you an additional two years for a total of three years).
DigiView Cloud Manager: DigiView™ monitors remote wireless data network devices across Tier 1 carriers and service providers. The management portal provides a company with one centralized system to monitor and remotely control Accelerated NetReach™ Wi-Fi Extenders, Digi / Accelerated Cellular LTE Routers, Digi / Accelerated Remote Managers, Digi Dial-to-IP™ devices and VPN Gateways.
The system has a powerful user interface that allows sorting and searching in order to improve productivity and identify problem patterns. In addition to standard reports, online views can be exported to create ad hoc reports. Data is provided on over 50 items regarding the availability, performance, configuration and location of your devices. Remote devices can be configured by groups or individually, and the firrmware easily updated from a central operations center. Based on user criteria the portal can also send real time alerts to defined e-mail addresses.
DigiView™ also allows for the automatic inventory control of wireless data devices. In addition, the systems mapping function provides a visual picture of network status.
Digi Enhanced Support: The Enhanced Support option upgrades the manufacturer's standard e-mail and web product support to phone support (9:00AM to 5:00PM ET Mon. – Fri) for 1 or 3 years.