Sierra Wireless, a Semtech company, released a statement late yesterday regarding an issue found on some AirLink devices. Take a look at the details below:
We are investigating an issue where MG90 5G single-radio North American and XR80/90 5G North American routers may experience permanent and irreversible connectivity issues on 5G band n41 used by T-Mobile and Rogers. For the complete details, refer to the Bulletin located on The Source here:
This bulletin provides steps that our customers using our 5G routers on T-Mobile and Rogers must take to ensure their routers remain operable until new firmware is released.
The details are:
- 5G band n41 is used by T-Mobile and Rogers, therefore this issue only impacts 5G routers operating on T-Mobile and Rogers.
- n41 may experience permanent and irreversible damage. The occurrence of the issue can be prevented by following the steps in the bulletin.
Please refer to the Bulletin for the details.
Corrective MGOS and AIRLINK OS firmware releases will be available in the May 2023 timeframe.
We will provide additional guidance when we have details to share about the upcoming MGOS/AIRLINK OS releases.