Verizon and T-Mobile Shrink Retail Footprints: How AI Customer Service Could Reshape the Wireless Experience

Carrier Retail Is Shifting: What Verizon’s Rumored Store Closures—and T-Mobile Chatter—Mean for Customers, Partners, and AI-Driven Support If you follow wireless retail, you’ve probably seen reports that Verizon may be preparing for layoffs and brick-and-mortar store closures as it doubles down on digital and AI-enabled customer service. While nothing has been officially confirmed, multiple credible […]

Verizon Frontline and Cradlepoint by Ericsson: Powering the Future of Public Safety Communications

In an era where reliable communication is paramount for first responders, the collaboration between Verizon Frontline and Cradlepoint by Ericsson stands as a beacon of innovation and dependability. This partnership is reshaping the landscape of public safety communications, ensuring that emergency services are equipped with cutting-edge technology to respond effectively in critical situations.​ Verizon Frontline: A […]

Verizon To Launch 5G in 30 Cities in 2019

Verizon finally offered some details about its 5G launch this morning: it plans to deploy the next-gen wireless technology in 30 cities by the end of 2019. The carrier didn’t say which cities those would be, how thoroughly 5G would be deployed throughout those cities, or when exactly the launch would begin, but Verizon did […]