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Peplink Balance 20X with Cat 4 LTE Advanced Modem with Primecare

In Stock

Item Number: 9766
Model: BPL-021X-LTE-US-T-PRM



This router includes PrimeCare for 1 year. PrimeCare includes InControl, warranty with standard RMA, FusionHub license, and SpeedFusion bonding and can be renewed for $49/year after the first year. If PrimeCare is not renewed, SpeedFusion features are disabled (basic functionality of the router will remain).

5Gstore is a Peplink Certified PartnerRouter Features:
  • Internet Connections Supported: 2 LTE (1 embedded Cat 4 modem included; 1 additional modem can be added - sold separately), 1 Wired WAN, 1 USB (view full compatibility chart)
  • Networks Supported for Embedded Modem: 4G LTE Band 2 (1900 MHz), Band 4 AWS (1700/2100 MHz), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700 MHz)
    • Certified networks:
      • AT&T 
      • Verizon
      • T-Mobile
      • Canadian networks
  • WiFi Standard: 802.11ac wave 2/ac/a/n and 802.11b/g/n
  • WiFi Range: 250-300' through walls, much greater unobstructed (variable depending on interference from other electronics and physical interference such as walls and ceilings)
  • Ethernet ports: 4 GbE LAN + 1 GE WAN 
  • Size: 1.3" x 10.3" x 6.3"
  • Bonding: SpeedFusion Bonding included (must maintain active PrimeCare subscription)



  • WAN Interface
    • 1x GE
    • 1x USB
    • Embedded LTE Cat 4 Modem with Redundant SIM Slots
    • Expansion slot for additional modem (sold separately)
    • Downlink/Uplink Datarate: 150Mbps/50Mbps
  • LAN Interface
    • 4x GE Ethernet Port
  • WiFi Interface
    • Simultaneous 802.11ac wave 2/ac/a/n and 802.11b/g/n
  • Recommended Users
    • 1-60
  • Cellular and GPS Antenna Connector
    • 2x SMA Antenna Connectors
    • 1x SMA GPS Antenna Connector
    • 2x Wi-Fi Connectors
  • Power Input
    • DC Jack: 10V - 30V
  • Power Consumption
    • 28W (max.)
  • Dimensions
    • 1.3" x 10.3" x 6.3"
  • Weight
    • 1.74 lb
  • Enclosure
    • Indoor Metal
  • Operating Temperature
    • 14° – 113°F
    • -10° – 45°C
  • Humidity
    • 15% – 95% (non-condensing)
  • Certifications
    • FCC, CE, RoHS, E-Mark
    • EN61373: Rolling Stock
    • EN 61000: Electromagnetic Compatibility


  • WAN
    • Support for PPPoE, Static IP, DHCP
    • WAN Link Health Check
    • Bandwidth Allowance Monitor
    • Support for Dynamic DNS services
    • Drop-in Mode
  • LAN
    • DHCP Server for LAN Clients
    • Extended DHCP Option
    • DHCP Reservation
    • DNS Proxy for LAN Clients
    • VLAN on LAN Support
  • Load Balancing
    • Intelligent Failover
    • Session Persistence
    • Per-Service Load Distribution
    • Multiple Algorithms
      • Weighted
      • Enforced
      • Persistence
      • Priority
      • Overflow
      • Least Used
      • Lowest Latency
  • Global Positioning System
    • Integrated GPS
    • Device Location Map
    • Location Tracking Data with InControl 2
      • GPS eXchange Format (GPX)
      • Up to Seven Days
    • Fleet Management with InControl 2
  • Complete VPN Solution
    • PepVPN/SpeedFusion Hot Failover
      • Site-to-Site VPN
      • Hot Failover*
      • SpeedFusion WAN Smoothing*
      • SpeedFusion Bandwidth Bonding*
      • 256-bit AES Encryption
      • Pre-shared Key Authentication
      • Dynamic Routing
      • X.509 Certificate Support
      • PepVPN / SpeedFusion Throughput:
        • No Encryption:100Mbps
        • 256-bit AES: 60 Mbps
    • IPsec VPN (Network-to-Network)
      • X.509 Certificate Support
  • Networking
    • NAT and IP Forwarding
    • Static Routes
    • Port Forwarding
    • Many to One, One to One NAT
    • NAT Pool
    • SIP ALG, H.323 ALG
    • UPnP, NAT-PMP
  • Security
    • 128-bit WEP
    • WPA & WPA 2
    • Stateful Firewall
    • DoS Prevention
    • Web Blocking
  • Advanced QoS
    • Individual Bandwidth Limit (per user only)
    • Application Prioritization
      • SIP, HTTPS, VPN QoS
      • Custom Application QoS
  • AP Controller
    • AP Controller Support
    • Wi-Fi Usage Statistics
    • Maximum Number of AP Support: 10
  • Captive Portal Support
    • Support for Wired and Wireless LAN clients
    • Support RADIUS Authentication
    • Time and Usage Quotas on Open Access Mode
    • Built-in Customizable Splash Page
    • Social Wi-Fi Hotspot support
    • External Captive Portal support
  • Device Management
    • Web Administrative Interface
    • Command Line Interface
    • InControl Cloud Management
    • Email Notification
    • Active Client and Session Lists
    • Bandwidth Usage Statistics
    • Syslog Service
    • SNMP v1, v2c and v3
  • Package Contents
    • Balance 20X router
    • AC power supply
    • 2x 5dBi Wi-Fi Antennas
    • 1x Active GPS Antenna
    • 2x 2dBi 4G LTE Antennas (4G LTE)
*Requires PrimeCare Subscription, complementary for the first year

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All Reviews (4)

Only customers who bought this item from 5Gstore can write a review - these are all verified 5Gstore purchases

Date Added: 10/25/2020 by Calvin W. (Grapevine, TX)
I purchased this to replace a Surf Soho that I’ve used for my home router for the last year and a half. The Surf Soho was good but had begun showing reduced connectivity and throughput while I’ve been working from home along with lots of video streaming activity (mainly Disney+) on the home network. The more powerful processor and high throughput on the Balance 20X let me take full advantage of the 500 mb/s down and up FTTP internet connection. Also, I was able to order a SIM card and add a line on my cell plan with Consumer Cellular for $15/mo to take advantage of the built in LTE modem on the Balance 20X. While bandwidth drops to about 20 mb/s down and 5 mb/s up on the LTE, the failover from fiber to LTE is seamless and it does provide sufficient connectivity to allow me to continue working from home. (Other streaming activity does need to be restricted while operating on LTE so as to not burn through monthly cell plan data allotment as well diminished video quality while on LTE.)

Date Added: 05/27/2020 by Eric E. (Shepherdsville, KY)
While I've not received the cross-shipped unit yet, I have been surprised an delighted by the incredible customer-service from the 5G Store. It was just a few minutes after my original post, and Mr. Ginsberg contacted me. This morning they arranged a cross-shipment. The replacement unit is "in-the-mail." I've used them since the "3G Store" days, but have never engaged them directly for assistance. Very impressed. And I want to see PepLink succeed-- I stopped using "normal" consumer routers/access points due to unreliable performance... but hope that PepLink will evaluate how they present warranty options to customers.

Date Added: 05/26/2020 by Eric E. (Shepherdsville, KY)
Very frustrating experience with PepLink. I've been such a fan of the their products and the company, but about one week into the deployment of a 20X unit, it started warning "failed to write flash" when changes were applied. OK, so I gave PepLink tech support access for remote assistances. A few reboots and diagnostic reports, and then tell me to mail the troubled unit back to them for evaluation and then they'll send me an exchange. I certainly hope they ship the exchange unit for me to swap out before returning the one deployed. How disappointing... and the second PepLink device I've purchased with out-of-box issues. The last time the unit had a design flaw. I'm not sure the root of this issue yet, but really makes one wonder.

5Gstore Comments:
We're sorry you had trouble getting support from Peplink! Please keep in mind that when you buy from 5Gstore, you have access to our expert technical support and you can contact us directly. We stepped in today and got a replacement out to you, so hopefully everything will be resolved ASAP. Thank you for letting us know, and please let us know if we can help with anything else.

Date Added: 05/23/2020 by Scott . (Mountain Lakes, NJ)
I am not able to get the LTE card working yet, not recognizing SIM

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Q & A
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Peplink FusionHub Installation Guide Download installation guide/manual

Purchasing this product gets you access to the following exclusive 5Gstore resources:
Peplink - How to Test Your SpeedFusion Connection 11/20/2020
Peplink Firmware 8.1 Local API Documentation 11/20/2020
Peplink PPTP & L2TP VPN (updated for 8.x) 11/19/2020
Peplink - QoS tip sheet 11/19/2020
Peplink FusionHub Setup via AWS 11/17/2020
Adding a user to an InControl 2 Organization 11/05/2020
Email Notification Peplink Gmail Tip Sheet 09/14/2020
SSH Peplink 5G Store Tip Sheet 09/10/2020
FIPS 140-2 Validation for Peplink Pepwave 03/18/2020
Peplink/ Pepwave - VoIP Tip Sheet 01/24/2020
How to Locate Your Local IP Address 08/10/2015
Peplink/ Pepwave - Applying a License Key 10/17/2018
Peplink/ Pepwave - Health Check Settings 10/25/2017
Troubleshooting Ethernet Modems 06/07/2017
Peplink VLAN and Port Based VLAN Support 06/29/2016
Comcast Business Class Router - IP Passthrough 05/02/2016
Peplink International Data Roaming Tip Sheet 04/29/2016
Remote Play PS4 04/22/2016
How to Enable Find My Peplink 03/09/2016
Pepwave/Peplink Wake on LAN Tip Sheet 11/27/2015
Pepwave/Peplink Domain Block Tip Sheet 11/20/2015
Pepwave/Peplink URL Logging Tip Sheet 11/20/2015
Router Utility App 09/11/2015
Changing Your Router's IP Address 09/10/2015
Dynamic DNS Tip Sheet 09/03/2015
IP Camera Router Tip Sheet 09/02/2015
Peplink/Pepwave Link to Current Firmware
Peplink Facebook Social WiFi Setup 07/07/2015
Peplink Supported 3G/4G LTE Networks
Peplink IP67 Installation Guide 05/22/2015
A Custom Appearance For Your SSID

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