Since 2005, when 5Gstore.com began as 5Gstore.com, our top priority has always been customer service. Though our team has grown over the years, we have never lost sight of that priority.
The 5Gstore sales and support staff are experts in our field and are able to guide you through every step of your purchase – from determining the appropriate products for your needs, to troubleshooting installation issues.
We take customer service seriously. Whether you’re reaching out to us by phone, email, or chat, you should be receiving the same level of service. Our commitment to you, our customer, is the following [during our regular business hours, Monday – Friday 9am to 6pm CST]:
- If you give us a call, you won’t have to wait on hold to get a live person.
- If you reach out to us through our online chat, a representative will reply within 2 minutes.
- If you send us an email, a representative will respond within 4 hours.
For those who have never worked with our store, don’t take our word for it. We have received thousands – and counting – positive reviews at Shopper Approved and Google Shopping. We’re also A+ rated with the Better Business Bureau. Give us a try and decide for yourself.
When you’re ready to get in touch with us about your cellular or WiFi needs, reach out by phone, email, or chat!