T-Mobile Home Internet Users See What Can Happen with a Bad Firmware Update

When it comes to updates or upgrades, it may be a good rule of thumb to say that, “if it’s not broke, don’t fix it.” However, with concerns around security, it’s a good idea to keep your electronic hardware up to date when security patches are made available. 

This is something that tens of thousands of T-Mobile home internet users have encountered as of last week. Due to a software update, users reported their service had stopped working. The reason not all of their 1.5 million users (as of Dec 2022) were affected was because the update was only sent to a certain model modem – Sagemcom Fast 5688W.

The problem caused the modems to be cut off from the carrier’s network. This then prevented them from being reset from T-Mobile’s end, according to the Mobile Report. What makes matters worse, is that customers’ only solution is to swap out the modem for a completely new unit. 

Not surprisingly, T-Mobile has stopped the update from being pushed out. The update was supposed to fix an issue of unintended reboots that had impacted the Sagemcom routers, so they continue to work with the manufacturer on next steps.  

Verizon 5G Map with Ultra Wide

Verizon recently updated its Verizon 5G nationwide coverage map with its new “Ultra Wideband” C-Band coverage. We now know exactly where Verizon says more than 90 million Americans will be able to get this new C-Band service. 

According to Verizon Wireless, it offers two types of 5G service: “5G Ultra Wideband and 5G Nationwide.

  • 5G Ultra Wideband is Verizon’s fastest 5G. According to Verizon, 5G Ultra Wideband experiences speeds up to twn times faster and respond quicker than 4G, thanks to its access to both 5G high bands and low bands. 5G Ultra Wideband speeds range from 300 Mbps to 1 Gbps.
  • 5G Nationwide runs alongside 4G LTE; it delivers a similar experience to Verizon’s 4G LTE network, which provides a convenient, reliable, and widely available 5G network.

Only Verizon’s top Unlimited plans provide access to 5G Ultra Wideband and 5G Nationwide. All other plans provide access to 5G Nationwide only.

Verizon’s 5G Ultra Wideband Coverage Map Accuracy

According to some users, Verizon’s updated 5G Ultra Wideband coverage map isn’t very accurate now. These users found that C-Band was available in some of the indicated areas on the coverage map but was non-existent in others. The current Verizon 5G Ultra Wideband coverage map seems to be more of a projection of where C-Band is and where it will eventually be in the near future. Then again, coverage maps generally can’t meet the level we’d like them to be at, which is to tell us how good the coverage is here or there. 

Aside from allowing phones access to double or triple LTE speeds, Verizon plans to utilize the new airwaves to expand its $50/month wireless home internet offering. Coverage for wireless home internet won’t be available everywhere and will depend on available network capacity.

Verizon Rural C-Band Coverage

To 5Gstore’s surprise, there appears to be C-Band coverage in more rural areas than we’ve seen before, including in some areas that are located hundreds of miles away from large cities. These include areas in southwest Indiana and small towns outside of New York City, as well as some remote areas in Arkansas and Alabama. 

5G Exclusion Zones

“Exclusion zones” (or “buffer zones”), to which Verizon agreed with the Federal Aviation Administration (FAA), are apparent in Verizon’s 5G coverage map around major airports. Major airports and their grounds, such as New York’s LaGuardia, Chicago’s Midway and Dallas’ Love Field, appear to have 5G coverage. However, there are some exclusions in varying directions.

Check back often to 5Gstore! We will provide you with the most recent Verizon 5G coverage maps available, as well as the information you need to stay connected.