Empowering Public Safety with Digi SAFE™

Public safety professionals are constantly facing challenges. The need for robust, reliable, and advanced connectivity solutions is essential. In fact, according to McKinsey & Company research, with smart city connected technologies, emergency teams could reduce response time by 20-35%. They may also reduce criminal incidents by as much as 30-40%. 

Digi SAFE™, a purpose-built connectivity solution, has emerged as a comprehensive suite of tools tailored to the unique demands of EMS, police, and fire departments. With a combination of rugged hardware and state-of-the-art software, Digi SAFE™ not only ensures secure and high-performance connectivity but also plays a pivotal role in enhancing situational awareness, optimizing operational efficiency, and meeting the mission-critical requirements of emergency vehicles.

Digi Remote Manager: The Intelligent Nerve Center

At the heart of Digi SAFE™ lies Digi Remote Manager®, a sophisticated command center that serves as the backbone of intelligent public safety networks. This centralized software empowers IT teams to remotely monitor, manage, and update devices deployed in the field. It streamlines the rapid deployment of cellular routers, ensuring that the network’s security is consistently maintained through seamless security and firmware updates. This level of remote management not only enhances efficiency but also reduces downtime, a critical factor in emergency response scenarios.

Digi TX Cellular Routers: Unparalleled Resilience and Integration

Digi SAFE™ relies on Digi TX40 5G cellular routers, which are solutions that can withstand the most challenging field conditions. These solutions are purpose-built to thrive in environments where ruggedness is non-negotiable. With IP64-rated hardened enclosures, they can endure punishing vibration and weather extremes. Furthermore, their temperature resilience from -29 °F to +165 °F ensures functionality in a spectrum of climates.

What sets the Digi TX solutions apart is their integration flexibility. Equipped with serial and USB ports, as well as dual SIM capabilities and Digi SureLink®, they provide maximum versatility and reliability. This allows seamless integration with various devices critical to public safety operations, including radios, dashboard cameras, body cams, license plate readers, and radar detectors.

Situational Awareness: Navigating the Flood of Data

In the realm of public safety, having a complete understanding of the situation before arriving on the scene is invaluable. Digi SAFE™ acknowledges the growing complexity of data flowing to and from public safety vehicles, emphasizing the need for heightened situational awareness. Whether it’s assessing the nature of a threat, understanding the needs of fellow officers, or gauging potential danger to the public, Digi SAFE™ is designed to support these critical needs.

5G/4G Dual-Connectivity: Unlocking Next-Generation Connectivity

Transmitting and processing the data generated by officers, including high-resolution video, can be costly. Digi SAFE™ aims to unlock the adoption of next-generation, always-on connectivity by offering solutions in both 4G LTE and 5G models with 4G/5G dual connectivity and dual SIMs. This not only addresses budget challenges faced by departments but also provides optimal value for mission-critical investments.

The advantages of 5G wireless connectivity are well-recognized, offering higher speed, lower latency, and stronger security. However, acknowledging the current gaps in 5G coverage, especially in non-urban areas, Digi SAFE™ ensures seamless connectivity between 5G and 4G networks, guaranteeing uninterrupted data flow.

Locational Awareness: Precision in Every Movement

Situational awareness extends to locational awareness, a critical aspect of public safety operations. Digi TX solutions integrate the latest-generation GNSS dead-reckoning technology, surpassing standard GPS capabilities. This “untethered dead reckoning” (UDR) is particularly valuable when vehicles traverse tunnels, urban canyons, or pass beneath overpasses, scenarios where GPS signals may be compromised.

Connectivity in Large-Scale Emergencies: Mitigating Network Congestion

Massive increases in civilian cell phone usage during large-scale public emergencies can potentially jam cellular networks, hindering communication channels vital for first responders. Digi SAFE™ addresses this challenge by ensuring compatibility with popular public safety cellular plans, including AT&T FirstNet®, Verizon Frontline, and T-Mobile Connecting Heroes. These plans facilitate priority, pre-emptive communications for first responders during emergencies, ensuring uninterrupted voice, text, and data communications.

Security Features: Fortifying the Digital Perimeter

Digi SAFE™ upholds a reputation for unparalleled security in the industry, safeguarding both live voice communication and confidential data with a three-tiered security approach:

  1. Digi TrustFence®: A proven security framework designed for mission-critical applications, integrating device security, device identity, and data privacy capabilities that adapt to evolving cyber threats.
  2. FIPS 140-2 Certification: Cellular routers in Digi SAFE™ are validated to meet the stringent Federal Information Processing Standard 140-2 (FIPS 140-2) for cryptographic modules, covering areas such as physical security, authentication, ports, interfaces, and operational environments.
  3. CJIS-Compliant Mobile VPN: The Digi mobile VPN solution, powered by Radio IP Software, complies with the FBI’s Criminal Justice Information Services (CJIS) division standards, ensuring data security in law enforcement at local, state, and federal levels.

Related Public Safety Solutions: Beyond the Basics

Digi extends its commitment to public safety by offering solutions that go beyond the immediate needs of police, fire, and first responders. This includes things like:

  • Traffic Management: Digi’s traffic management solutions contribute to reducing accidents at intersections, easing congestion, and expediting emergency response.
  • Digital Signage: Flexible digital signage not only provides critical information during emergencies but also serves as a dynamic tool for conveying traffic advisories and updates related to events, detours, or construction delays.
  • Predictive Maintenance: Acknowledging the 24/7/365 nature of emergency vehicles, Digi solutions aid in providing vital vehicle data, including fuel consumption, engine performance, and miles driven. This data streamlines maintenance scheduling and prevents breakdowns, ensuring vehicles are always in peak operating condition.

Advancing Public Safety through Connectivity Excellence

Digi SAFE™ connectivity solutions represent more than just a technological upgrade. They signify a commitment to advancing public safety through connectivity excellence. The combination of rugged hardware, advanced software, and a security-focused approach positions Digi SAFE™ as a comprehensive solution, not just for the present but also for the future challenges that public safety professionals may encounter. As technology evolves, Digi SAFE™ remains at the forefront, ensuring that those on the front lines have the tools they need to keep communities safe.

Contact the 5Gstore sales team for more information!

5Gstore’s Giving Back Success Story

5Gstore would like to congratulate Christopher and the Illinois Medical Emergency Response Team (IMERT) in Urbana, IL.

Introduction 

IMERT, the Illinois Medical Emergency Response Team, is comprised of hundreds of volunteers from every region of IL.

Challenge

The primary mission is to provide interim medical care by supporting local and regional resources as directed by the Incident Commander. Conditions are often austere, requiring responders to be self-sufficient.

IMERT has responded to numerous emergencies, disasters, and high-risk/high-profile events around the state. One of the issues we find during deployments is bandwidth is at a premium.

Solution

IMERT leveraged the benefits from Pepwave Max HD4, to allow better connectivity during remote operations and to further enhance our telemedicine component during times of disaster response. Being able to utilize the power of bonding multiple carriers into one unit and harnessing the power of the SpeedFusion Cloud service to provide this can be an enormous asset when our communities need medical care.