Empowering Secure Connectivity with Digi Mobile VPN

When it comes to connectivity, businesses need to ensure privacy, security, and reliability. These items are non-negotiable, especially for critical communications. Digi International, a pioneering force in IoT solutions, has taken a significant leap forward with the introduction of Digi Mobile VPN, a pivotal addition to the Digi SAFE™ solution. Digi SAFE™ protects both live voice communication and confidential data with three interlocking rings of security – Digi TrustFence®, FIPS 140-2 Validation, and CJIS-compliant Mobile VPN.

What Is Digi Mobile VPN?

Digi Mobile VPN stands at the forefront of secure connectivity solutions, offering users a seamless and encrypted connection between their data centers and Digi routers. This service, available as a value-added service through Digi Remote Manager® (Digi RM), provides persistent, secure connectivity, leveraging modern industry standards such as IKEv2 with MOBIKE (Mobile Internet Key Exchange).

Utilizing IKEv2 with MOBIKE allows for the creation of persistent connections, facilitating handshakes between the remote router and the server, while seamlessly maintaining the connection despite migrating from one IP address to another or from one network to another. This modern industry standard ensures a robust and uninterrupted connection, safeguarding critical communications in any environment.

Key Features and Capabilities

  • Enhanced privacy and security: Digi Mobile VPN prioritizes privacy and security, utilizing current encryption algorithms and authentication protocols to safeguard data confidentiality and integrity. With support for secure VPN protocols and built-in DNS leak protection, users can trust that their data remains secure during transit.
  • Reliability with increased speed: Digi transportation cellular routers feature hardware acceleration and meet government cybersecurity standards, ensuring maximum performance and reliability across secure Internet connections. Additionally, Digi SureLink®, a feature built into Digi routers, independently tests and challenges cellular or other WAN connections, ensuring uninterrupted connectivity.
  • Flexible application: While initially designed with a transportation focus, Digi Mobile VPN seamlessly adapts to various environments, including static settings such as stores or other commercial spaces. Its versatility makes it a valuable addition to any network infrastructure, empowering secure connectivity wherever it’s needed.

Management with DAL OS and Digi RM

Digi Mobile VPN seamlessly integrates into Digi Accelerated Linux (DAL OS) and Digi RM, providing advanced management capabilities:

  • DAL OS: Digi’s standard operating system, embedded in all router models, ensures efficient performance and reliability, regardless of the deployment environment.
  • Digi Remote Manager®: With Digi RM, users can effortlessly deploy, monitor, and diagnose mission-critical devices from a single point of command, ensuring optimal network functionality and compliance standards.

Deployment and Scalability

Deployment of Digi Mobile VPN is flexible and scalable, catering to diverse network infrastructures and requirements:

  • Server-class machine: At the base site, a server-class machine running Radio IP Armada software is employed to aggregate incoming connections from Digi routers and other mobile devices. This allows for seamless termination of connections and ensures efficient communication across the network.
  • Virtualized solution: The Armada server can be deployed as a virtual server, offering flexibility and scalability without the need for physical hardware, thereby optimizing resource utilization and reducing infrastructure costs.

Use Cases

Digi Mobile VPN caters to a diverse range of use cases across various industries. This includes:

  • Emergency response coordination: Facilitating real-time communication and data sharing among first responders, law enforcement, and emergency medical services during critical incidents, enabling efficient coordination and resource allocation.
  • Surveillance and video streaming: Enabling secure live video streaming from incident sites to command centers, enhancing situational awareness for decision-makers and enabling timely responses to unfolding events.
  • Mobile command centers: Establishing secure mobile command centers with VPN connectivity, allowing remote access to critical data, communication channels, and resources during large-scale emergencies.
  • Remote dispatch and dispatch-to-unit communication: Providing seamless communication between dispatchers and field units, ensuring accurate information exchange, location tracking, and efficient task assignment.
  • Vehicle telematics and fleet management: Monitoring and managing the locations, routes, and status of public safety vehicles in real-time, optimizing response times and ensuring the safety of personnel.
  • Crisis communication and notifications: Disseminating alerts, updates, and notifications to field personnel, ensuring they have the most up-to-date information during evolving situations.
  • Incident reporting and data collection: Streamlining the process of documenting incidents and collecting data in the field, enhancing accuracy and accessibility of information for investigations and analysis.
  • Remote access to databases and resources: Enabling authorized personnel to securely access databases, records, and resources from the field, ensuring informed decision-making.
  • Disaster recovery and network resilience: Ensuring communication continuity during natural disasters or network failover by providing redundant, reliable connectivity options that keep critical communications operational.

Revolutionizing Secure Connectivity for Modern Communication Networks

In the dynamic landscape of communication technology, the introduction of Digi Mobile VPN marks a significant milestone in the quest for secure, reliable, and efficient connectivity solutions. As organizations navigate the complexities of modern communication networks, Digi International’s innovative approach, embodied by Digi Mobile VPN, provides a beacon of assurance in an era fraught with digital threats and challenges.

The diverse array of use cases served by Digi Mobile VPN underscores its versatility and adaptability across various industries. From emergency response coordination to surveillance and video streaming, Digi Mobile VPN empowers organizations to streamline operations, enhance situational awareness, and facilitate efficient resource allocation during critical incidents. This is all in credit to the persistent, secure connection it creates to your remote devices. 

Digi Mobile VPN keeps you in communication with what matters most to your organization. It can give you the peace of mind and assurance that’s needed to navigate the intricacies of the digital landscape with confidence. You can rest assured knowing that you’re ensuring seamless communication and collaboration across your organization. Therefore, for any organization in search of innovative technologies to gain a competitive edge, Digi Mobile VPN could prove to be the solution you’ve been seeking.

Empowering Public Safety with Digi SAFE™

Public safety professionals are constantly facing challenges. The need for robust, reliable, and advanced connectivity solutions is essential. In fact, according to McKinsey & Company research, with smart city connected technologies, emergency teams could reduce response time by 20-35%. They may also reduce criminal incidents by as much as 30-40%. 

Digi SAFE™, a purpose-built connectivity solution, has emerged as a comprehensive suite of tools tailored to the unique demands of EMS, police, and fire departments. With a combination of rugged hardware and state-of-the-art software, Digi SAFE™ not only ensures secure and high-performance connectivity but also plays a pivotal role in enhancing situational awareness, optimizing operational efficiency, and meeting the mission-critical requirements of emergency vehicles.

Digi Remote Manager: The Intelligent Nerve Center

At the heart of Digi SAFE™ lies Digi Remote Manager®, a sophisticated command center that serves as the backbone of intelligent public safety networks. This centralized software empowers IT teams to remotely monitor, manage, and update devices deployed in the field. It streamlines the rapid deployment of cellular routers, ensuring that the network’s security is consistently maintained through seamless security and firmware updates. This level of remote management not only enhances efficiency but also reduces downtime, a critical factor in emergency response scenarios.

Digi TX Cellular Routers: Unparalleled Resilience and Integration

Digi SAFE™ relies on Digi TX40 5G cellular routers, which are solutions that can withstand the most challenging field conditions. These solutions are purpose-built to thrive in environments where ruggedness is non-negotiable. With IP64-rated hardened enclosures, they can endure punishing vibration and weather extremes. Furthermore, their temperature resilience from -29 °F to +165 °F ensures functionality in a spectrum of climates.

What sets the Digi TX solutions apart is their integration flexibility. Equipped with serial and USB ports, as well as dual SIM capabilities and Digi SureLink®, they provide maximum versatility and reliability. This allows seamless integration with various devices critical to public safety operations, including radios, dashboard cameras, body cams, license plate readers, and radar detectors.

Situational Awareness: Navigating the Flood of Data

In the realm of public safety, having a complete understanding of the situation before arriving on the scene is invaluable. Digi SAFE™ acknowledges the growing complexity of data flowing to and from public safety vehicles, emphasizing the need for heightened situational awareness. Whether it’s assessing the nature of a threat, understanding the needs of fellow officers, or gauging potential danger to the public, Digi SAFE™ is designed to support these critical needs.

5G/4G Dual-Connectivity: Unlocking Next-Generation Connectivity

Transmitting and processing the data generated by officers, including high-resolution video, can be costly. Digi SAFE™ aims to unlock the adoption of next-generation, always-on connectivity by offering solutions in both 4G LTE and 5G models with 4G/5G dual connectivity and dual SIMs. This not only addresses budget challenges faced by departments but also provides optimal value for mission-critical investments.

The advantages of 5G wireless connectivity are well-recognized, offering higher speed, lower latency, and stronger security. However, acknowledging the current gaps in 5G coverage, especially in non-urban areas, Digi SAFE™ ensures seamless connectivity between 5G and 4G networks, guaranteeing uninterrupted data flow.

Locational Awareness: Precision in Every Movement

Situational awareness extends to locational awareness, a critical aspect of public safety operations. Digi TX solutions integrate the latest-generation GNSS dead-reckoning technology, surpassing standard GPS capabilities. This “untethered dead reckoning” (UDR) is particularly valuable when vehicles traverse tunnels, urban canyons, or pass beneath overpasses, scenarios where GPS signals may be compromised.

Connectivity in Large-Scale Emergencies: Mitigating Network Congestion

Massive increases in civilian cell phone usage during large-scale public emergencies can potentially jam cellular networks, hindering communication channels vital for first responders. Digi SAFE™ addresses this challenge by ensuring compatibility with popular public safety cellular plans, including AT&T FirstNet®, Verizon Frontline, and T-Mobile Connecting Heroes. These plans facilitate priority, pre-emptive communications for first responders during emergencies, ensuring uninterrupted voice, text, and data communications.

Security Features: Fortifying the Digital Perimeter

Digi SAFE™ upholds a reputation for unparalleled security in the industry, safeguarding both live voice communication and confidential data with a three-tiered security approach:

  1. Digi TrustFence®: A proven security framework designed for mission-critical applications, integrating device security, device identity, and data privacy capabilities that adapt to evolving cyber threats.
  2. FIPS 140-2 Certification: Cellular routers in Digi SAFE™ are validated to meet the stringent Federal Information Processing Standard 140-2 (FIPS 140-2) for cryptographic modules, covering areas such as physical security, authentication, ports, interfaces, and operational environments.
  3. CJIS-Compliant Mobile VPN: The Digi mobile VPN solution, powered by Radio IP Software, complies with the FBI’s Criminal Justice Information Services (CJIS) division standards, ensuring data security in law enforcement at local, state, and federal levels.

Related Public Safety Solutions: Beyond the Basics

Digi extends its commitment to public safety by offering solutions that go beyond the immediate needs of police, fire, and first responders. This includes things like:

  • Traffic Management: Digi’s traffic management solutions contribute to reducing accidents at intersections, easing congestion, and expediting emergency response.
  • Digital Signage: Flexible digital signage not only provides critical information during emergencies but also serves as a dynamic tool for conveying traffic advisories and updates related to events, detours, or construction delays.
  • Predictive Maintenance: Acknowledging the 24/7/365 nature of emergency vehicles, Digi solutions aid in providing vital vehicle data, including fuel consumption, engine performance, and miles driven. This data streamlines maintenance scheduling and prevents breakdowns, ensuring vehicles are always in peak operating condition.

Advancing Public Safety through Connectivity Excellence

Digi SAFE™ connectivity solutions represent more than just a technological upgrade. They signify a commitment to advancing public safety through connectivity excellence. The combination of rugged hardware, advanced software, and a security-focused approach positions Digi SAFE™ as a comprehensive solution, not just for the present but also for the future challenges that public safety professionals may encounter. As technology evolves, Digi SAFE™ remains at the forefront, ensuring that those on the front lines have the tools they need to keep communities safe.

Contact the 5Gstore sales team for more information!