How Does Peplink’s New InTouch Feature Work?

With Peplink’s new firmware version 8.2.0 comes a new feature that has been long awaited by many users, including our team. That feature is called “InTouch” and it allows folks to access IP based devices that sit behind their Peplink router. It works by leveraging SpeedFusion Cloud, which means you must have an active SpeedFusion Cloud connection. 

We wanted to test this out to see how well it works. Outlined below are instructions. In our example, we are accessing our Remote Power IP Switch, model UIS-622b. This device helps to monitor our router’s WAN connection as well as local devices on the network. If the Internet connection fails, or a device drops its connection to the network, a reset to the router or other device’s power is triggered. This usually resolves the connection issue. 

1. Log into your InControl2 account at https://incontrol2.peplink.com
2. Select the Organization, then Group of the router you want to access devices behind
3. Click on the router device from the group to open the Device Details page
4. Hover over the Settings tab and select InTouch

5. From this page you’ll add devices you want to access. Click Add

6. Enter a name for the device and its local IP address – you can obtain this from the cloud app or Cloud4UIS.com for your Switch OR you can typically find this from your router’s client list. 
7. Click OK 

8. Click Save Changes on the next screen

9. Now that we’ve added our device, we can access it from the Device Details page or Group Overview page. 

10. Shown here is the Device Details page. Note the new InTouch button. 

11. We’ll click here to select the IP Switch we just added. 

12. A new page will open and we’ll be connected to the web administration page of the IP Switch.