Tag: VoIP

Starlink: When It Makes Sense to Use It (and When It Doesn’t)

In the rapidly expanding universe of internet connectivity, Starlink, a satellite internet service provided by SpaceX, has emerged as a game-changer for many. Its mission to provide high-speed internet across the globe, especially in underserved areas, has both intrigued and confused potential users about its best applications. This comprehensive look aims to demystify when it makes sense to opt for Starlink and when it might be better to stick with traditional internet services.

When It Makes Sense to Use Starlink

RV or Mobile Healthcare

For those living the nomadic life in an RV or operating mobile healthcare services, traditional wired broadband options are out of the question. Starlink offers a viable solution with its mobile satellite internet service. Its ability to provide reliable, high-speed internet on the go makes it an indispensable tool for remote workers, travelers, and mobile clinics, ensuring connectivity no matter the location.

Boat/Yacht/Marine Application

Maritime internet options have traditionally been limited to costly and slow satellite connections. Starlink changes the game for sailors, yacht owners, and marine operators by offering a high-speed, relatively affordable alternative. With its marine-specific plans, Starlink enables better navigation, communication, and entertainment options on the open sea, far surpassing previous offerings in both performance and price.

Aviation

For private aircraft owners, maintaining connectivity during flights has often been a luxury out of reach or tied to exorbitant costs. Starlink’s entrance into the aviation internet service market promises to revolutionize this, providing high-speed internet access mid-flight. This capability not only enhances the travel experience for passengers but also improves flight operations through better communication and real-time data exchange.

Very Rural and No Other Wired Internet Broadband Options

In remote and rural areas, where traditional internet service providers (ISPs) cannot or will not offer service due to logistical and financial constraints, Starlink shines as a beacon of connectivity. It bridges the digital divide for rural homes and businesses, offering speeds and latencies that rival, and in some cases surpass, those of urban broadband services.

Backup to Existing Wired Connection, When Fast Cellular Isn’t Available

Even in areas well-served by traditional ISPs, Starlink can serve an important role as a backup internet connection. For businesses and individuals who cannot afford downtime, Starlink provides an alternative when terrestrial broadband services fail, and fast cellular options are unavailable or unreliable. Its quick setup and portable equipment make it an ideal contingency plan.

When It Doesn’t Make Sense to Use Starlink

Other Broadband Wired Options Available

If you reside in an urban or suburban area with access to fiber, cable, or DSL internet services, opting for Starlink might not make the most sense. Traditional broadband options typically offer more consistent speeds and reliability for a lower cost. For everyday home and office use, wired connections remain the go-to choice for most consumers and businesses.

Video Conference Priorities 

Starlink, while offering impressive speeds for satellite internet, can sometimes suffer from latency issues due to the nature of satellite communication. For real-time applications such as video conferencing through platforms like Teams, Google Meets, or Zoom, even slight delays can disrupt the flow of conversation and lead to a frustrating user experience. In these cases, wired broadband services usually provide a more stable connection with lower latency.

VOIP Phone Traffic

Similar to video conferencing, Voice Over Internet Protocol (VOIP) phone services require stable and low-latency internet connections to function seamlessly. Delays or packet loss, which can occur more frequently with satellite internet like Starlink, might lead to dropped calls or poor call quality. For critical communication needs, especially in a professional setting, traditional broadband is often more reliable.

Low Latency Needs

For applications and tasks that demand the lowest possible latency—such as competitive online gaming, high-frequency stock trading, or certain types of remote work—Starlink may not be the best fit. The inherent delay in sending signals to space and back can’t compete with the milliseconds of latency offered by fiber-optic connections.

Is Starlink Right for You?

Starlink represents a monumental leap forward in satellite internet technology, offering high-speed connectivity in many areas of the world previously left in the digital dark. However, it’s not a one-size-fits-all solution. For those in remote areas, on the move, or in need of a reliable backup, Starlink is a groundbreaking option. Yet, for users with access to traditional broadband services or those requiring ultra-low latency, sticking with wired internet options might still be the best bet. As with any technology, assessing your specific needs and usage patterns is key to making the right choice.

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Benefits of IP Passthrough

In the complex world of internet configurations, users often grapple with challenges, especially when combining their Internet Service Provider’s (ISP) router, or a cellular router, with a personal router. Enter a common hurdle known as “double NAT,” which can cause disruptions in applications such as Voice over IP (VoIP) and VPNs. However, a solution exists: IP Passthrough mode. This article will delve into what IP Passthrough is, how it operates, and why it’s helpful for users seeking greater control over their network security, especially when using VoIP and VPNs.

IP Passthrough: What Is It?

IP Passthrough is a feature that allows a user’s personal router to bypass the ISP’s router and directly obtain the IP address from the Internet Service Provider. In simpler terms, it eliminates the double NAT scenario by enabling the user’s devices to communicate directly with the ISP’s network.

How Does IP Passthrough Work?

When IP Passthrough is enabled, the personal router takes on a more prominent role in the network setup. Instead of relying on the ISP’s router for assigning IP addresses, the user’s router directly interfaces with the ISP’s modem, receiving a unique IP address. This direct connection ensures that VoIP calls and VPN connections traverse the network with minimal interference, optimizing performance and reliability.

Why Choose IP Passthrough?

Enhanced Control Over Security

One of the compelling reasons users opt for IP Passthrough is the desire for greater control over their network security. In a typical setup where the ISP’s router manages security features, users may find themselves limited in terms of customization. IP Passthrough allows individuals to take charge of their security settings directly from their personal router. This means implementing specific firewall rules, setting up intrusion detection systems, and managing access controls according to their preferences. The result is a highly personalized and robust security infrastructure that aligns with individual needs and concerns.

Optimization for VoIP and VPN Applications

For users heavily reliant on applications like Voice over IP (VoIP) and Virtual Private Networks (VPNs), IP Passthrough offers a significant advantage. In a double NAT environment, these applications may encounter difficulties due to restricted access to specific ports. IP Passthrough eliminates these restrictions, creating a direct pathway for VoIP and VPN traffic. This optimization ensures that VoIP calls are crystal clear without interruptions, and VPN connections operate securely and swiftly. By allowing these applications to function at their best, IP Passthrough enhances the overall user experience for individuals and businesses alike.

Freedom from ISP Restrictions

By choosing IP Passthrough, users liberate themselves from the constraints imposed by their Internet Service Provider’s (ISP) router or firewall. In a traditional setup, the ISP’s equipment often comes with predefined settings and limitations that may not align with the user’s preferences. IP Passthrough enables users to break free from these constraints and set up their network according to their unique requirements. This includes configuring advanced networking features, managing Quality of Service (QoS) settings, and implementing specialized protocols that may be crucial for specific applications.

Efficient Resource Utilization

IP Passthrough contributes to more efficient resource utilization within the network. By eliminating the need for double NAT translation, it streamlines the data flow, reducing latency and optimizing bandwidth usage. This efficiency becomes particularly pronounced in scenarios where multiple devices and applications are concurrently accessing the network. Users benefit from a smoother and more responsive network environment, ensuring that every connected device enjoys optimal performance without unnecessary bottlenecks.

Future-Proofing the Network

We live in a time where technology is rapidly evolving and our reliance on internet-connected devices has increased. This raises the importance of future-proofing your network. IP Passthrough provides a flexible foundation that can adapt to changing needs and emerging technologies. Users can seamlessly integrate new devices, applications, and services without being hindered by the limitations of a double NAT setup. This adaptability ensures that the network remains robust and ready for the challenges of tomorrow’s digital landscape.

Setting Up IP Passthrough: A User-Friendly Process

Configuring IP Passthrough might sound intimidating, but most routers simplify the process through user-friendly interfaces. Users typically access their router’s settings, locate the IP Passthrough option, and enable it. For those unfamiliar with the setup, you may be able to reach out to the ISP’s customer support to receive assistance.

If you’re searching for instructions on setting up IP Passthrough on your cellular router, look no further than our YouTube videos below. These cover Digi, Inseego, Peplink, and Sierra Wireless devices.

Digi
Inseego
Peplink
Sierra Wireless
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The Evolution of Telecommunications: Bid Farewell to POTS Lines

In an era marked by rapid technological advancement, the familiar ring of a traditional copper wire telephone line, known as Plain Old Telephone Service (POTS), is gradually fading into the past. These legacy POTS lines, once the backbone of communication, are facing a phased-out future due to their aging infrastructure and diminishing usage. As their upkeep becomes more expensive, telecommunications providers are passing on these costs to the dwindling number of users. Consequently, it’s an opportune moment to consider embracing modern, cost-effective alternatives that cater to the demands of today’s interconnected world.

The transition from POTS lines to contemporary solutions, such as Voice over Internet Protocol (VoIP) and mobile phones, is not just a trend but a necessity. The Federal Communications Commission (FCC) Order 19-72A1 has paved the way for telecom providers to replace the outdated copper networks with cutting-edge technologies, acknowledging the evolving landscape of digital communication. This shift holds the promise of improved service quality, heightened reliability, and enhanced cost efficiency, ultimately benefiting both consumers and providers.

Currently, POTS lines are utilized across various sectors, serving as fax lines, alarm systems, elevator phones, emergency call boxes, building entry phones, public safety phones, point of sale systems (POS), and even old-school time card machines. The reliability of POTS lines has been crucial for these applications, yet the relentless march of progress urges us to explore more modern solutions. While POTS lines remain essential in specific contexts, their gradual obsolescence is undeniable, necessitating a shift toward alternatives that offer not only dependable connectivity but also advanced features and potential cost savings.

The rising cost of maintaining POTS lines can be attributed to their outdated technology and dwindling user base. Aging infrastructure requires increased maintenance efforts, and the reduced number of users means that these expenses are distributed among a smaller clientele. To mitigate these escalating costs, telecom providers have adjusted their pricing, rendering POTS lines more expensive for those who continue to rely on them. In light of these challenges, the allure of transitioning to a contemporary solution, such as VoIP or mobile phones, becomes all the more compelling.

VoIP, powered by the internet, presents an appealing alternative to POTS lines. By converting voice into digital signals transmitted over the internet, VoIP offers a cost-effective and feature-rich communication method. Call forwarding, voicemail transcription, and video conferencing are just a few examples of the advanced capabilities VoIP provides. On the other hand, mobile phones leverage cellular networks, granting users the freedom to communicate from anywhere. Both options address the shortcomings of POTS lines and have gained popularity due to their cost-efficiency, modern features, and unmatched convenience.

Embracing a modern solution is not only prudent but also advantageous. Upgrading to a VoIP or mobile phone solution allows users to access a plethora of advanced features while potentially reducing costs. Whether you’re a business seeking efficient communication or an individual yearning for enhanced connectivity, the transition from POTS lines is a step toward a more technologically vibrant future.

Our mission is to guide you through this transition seamlessly. We offer an array of modern solutions tailored to your unique needs. Let our team of experts assist you in navigating this evolution in telecommunications, as you bid farewell to the traditional POTS lines and embrace the boundless possibilities of the digital age. Contact us today to embark on a journey toward efficient, cost-effective, and forward-looking communication solutions.

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How Much Data Do I Need for My Business?

You may already know that streaming video eats up a lot of data, but what about the important applications you use for business? In this article, we’re going to address some common application types and look at how much data and bandwidth they will require. 

VoIP

Like most things, the higher the quality of the call, the more data and bandwidth it will need. Each service uses a different codec to transform speech into data. Below are some common examples.

  • G.711: uses approximately 1.3 MB of data per minute (78 MB per hour)
  • G.723.1: uses approximately 0.33 MB per minute (20 MB per hour)
  • G.726: uses approximately 0.78 MB per minute (47 MB per hour)
  • G.728: uses approximately 0.48 MB per minute (29 MB per hour)
  • G.729: uses approximately 0.5 MB per minute (30 MB per hour)

As far as bandwidth, a .256 Mbps by .256 Mbps connection should be more than enough for normal VoIP. However, having speed isn’t enough. You also need a stable, high-quality connection with minimal packet loss and latency. You can measure the health of your internet connection by taking a Speed Test that includes latency, jitter and packet loss. Cloudflare’s speed test does just that. Although, once you have the data, how do you interpret it? 

Latency, which is essentially the time it takes for data to reach its destination, is measured directly in the ping time. For an excellent connection, the ping should be under 100ms. For a good connection, it should be under 250ms. Anything higher than that is going to provide poor results. 

Jitter is the time difference between when a packet is sent and received. The longer it is, the bigger the delay and the worse the quality of your calls. Jitter is measured in milliseconds, and a good value is between 15-20ms. If it’s any higher than this, the connection will become laggy, and audio will therefore sound choppy. 

Packet loss is when “packets” or pieces of data traveling across a network do not reach their end destination. In a VoIP call, this will appear as garbled audio with missing information like words and sentences.

Video Calls

As you might assume, video calls use significantly more data than voice calls. There are a number of variables, such as video quality, screen size, and the specifications of the connecting devices. For example: 

  • A video call between two mobile devices uses about 3.75 MB of data per minute (225 MB per hour).
  • A video call between a mobile device and a computer uses about 4.5 MB of data per minute (270 MB per hour)

Here’s a look at usage when we factor in the video quality:

  • A standard definition video call uses an average of 190 MB per hour.
  • A high-quality video call uses an average of 400 MB per hour.
  • An HD video call uses an average of 1.25 GB per hour.

Regarding bandwidth requirements, here are some averages we gathered:

  • 1:1 video calling:
    • High-quality video: 600kbps (up/down)
    • 720p HD video: 1.2Mbps (up/down)
    • 1080p HD video: 3.8Mbps/3.0Mbps (up/down)
  • Group video calling:
    • High-quality video: 1.0 Mbps/600kbps (up/down)
    • 720p HD video: 2.6Mbps/1.8Mbps (up/down)
    • 1080p HD video: 3.8Mbps/3.0Mbps (up/down)

Emails

Like online web browsing, checking your email should require no more than 5 Mbps. The amount of data used by emails with attachments can vary based on the size of the attachment. So, based on emails without attachments, you can send and receive 100 and only need 30 MB per month. 

Credit Card Transactions

Credit card transactions require very little bandwidth. On average a minimum of 1.5 mbps download speed and 768 kbps upload speed should be sufficient. Data usage is very small as well. If you were to run 1000 credit card transactions per day, this would work out to be just under 300 MB of data. 

IP Cameras

There are a few factors that determine how much bandwidth an IP security camera system uses. This includes video resolution, frames per second, file compression (e.g. H.264 and MJPEG), and the number of cameras. All four help to determine exactly how much bandwidth you need for your system.

Note that special applications, like facial recognition or license plate recognition, will eat up more IP camera bandwidth, since these applications require higher resolution and frame rate recording.

In our research, we frequently came across the following formulas for calculating IP camera bandwidth requirements. 

Resolution in pixels x Color depth in bits = Bit rate

Bit rate x Frame rate in frames per second = Bandwidth requirement in bits per second

Using the above formulas will give you its raw bandwidth requirement before compression. Audio, communication, and compression protocols also contribute to raw bandwidth, but they generally use a negligible amount. 

As an example, let’s say we have a high definition (1280 x 720 pixel) online surveillance system in true color (24 bit) that operates at 30 frames per second. Based on these formulas, we would have a raw bandwidth requirement of 665 Mbps. However, due to compression, this can be reduced down to as little as 2 Mbps (depending on the compression standard). 

Here’s a quick reference chart based on resolution and compression:

IP Camera Bandwidth Requirement
ResolutionH.264MJPEG
1MP (1280×720)2 Mbps per camera6 Mbps per camera
2MP (1920×1080)4 Mbps per camera12 Mbps per camera
4MP (2560×1440)8 Mbps per camera24 Mbps per camera

VPN

A VPN experiences something called “encryption overhead.” Encryption is a form of security for that connection and can increase bandwidth. Any activity you perform on your computer or network with the VPN enabled will use more data than when it is disabled. The increased amount could be anywhere from 2% up to 19%. The strength and protocols of your VPN will also contribute towards more usage. 

Generally speaking, the amount of bandwidth speed required for a VPN depends on the type of applications you’re accessing. For example, say you’re downloading a large HD movie file that’s 4GB of data. Over a non-VPN connection, the data usage would be exactly 4GB. However, due to the VPN encryption, the data usage will increase. 4GB is actually 4,096 MB of data, so that means you’re technically transferring closer to 4,396 MB in total.

Streaming Audio

Now, if you’re anything like me, you probably have some sort of music streaming throughout the workday. So, while this might not be “important,” it is common enough that we wanted to touch on the subject. There are dozens of ways to stream music these days. Some of the more popular services include:

  • Pandora
  • Spotify
  • Google Play
  • Amazon Music
  • iHeartRadio
  • SoundCloud

Typically, streaming music does not use much data or bandwidth. Although each service differs slightly in the stream quality. So what does that mean in terms of your data usage? If you were to stream music for an entire eight-hour work day, you would use about 1 GB each day. Based on your average month of 30 days, that could turn out to be up to 30 GB of data usage!

Does this seem like a lot of work? Not sure it makes much sense? Well, we made it more simple for users with our data usage calculator. This is an easy way to help determine your usage requirements, and average monthly usage based on common applications like credit card processing and emails. 

Data Usage Calculator example

Looking for a data plan? 5Gstore has data plans available here. Reach out to us for more information by phone, email, or chat!

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