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Since 1985, Digi International Inc. (Digi) has been a pioneer in wireless communication, forging the future for connected devices and responding to the needs of the people and enterprises that use them. Before the Internet of Things was a thing, they built M2M and IoT devices, adapted to evolving network standards, and optimized data communications around the most advanced protocols and emerging technologies. From radio frequency modems to gateways, cellular routers, networking devices, embedded system-on-modules (SOM) and single-board computers (SBCs), Digi's solutions have continually grown to serve the full breadth of applications across the IoT landscape.

Digi FAQ

Do Digi Routers come with any cloud management?

No, Digi Remote Manager must be purchased separately.

Do Digi routers support Drop-in Mode?

Yes, Digi routers support Drop-in Mode so you can use them seamlessly in any network.

What Digi models support 5G?

The Digi EX50, TX54, TX64/ TX64 Rail, and TX40 models support 5G.

What Digi products are End of Life (EOL) / Discontinued?

We have a list at Digi End of Life Products.

What Digi routers support FirstNet?

Digi TX54, TX64/ TX64 Rail, IX20, IX30, EX12 and EX15 support FirstNet.

What is the warranty period on your Digi products?

There is a standard 3 year warranty that is upgradeable to 5 years with purchase of a Digi Remote Manager 5 year subscription applicable to the product purchased only at the time of product purchase and with product registration at that time in the Digi Remote Manager application.

Who do I contact for Digi support?

5Gstore support will be your point of contact when needed. If our team cannot resolve your issue or answer your inquiry, we will reach out to Digi support on your behalf. Contact us at 833-547-8673 x3 or support@5gstore.com.


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