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Welcome to 5Gstore’s FAQ page for Poynting antennas. Named after the Poynting vector, which is a directional measure of energy in an electromagnetic field, Poynting antennas have been a trusted brand for decades. This innovative South African company is a leader in technology and innovation, currently holding more than 50 patents worldwide. Get answers to your Poynting questions on this FAQ page, or give 5Gstore a call today. 

Poynting FAQ

 

Can Poynting Antennas be painted?

Poynting antennas can be painted as long as you paint it with a paint that contains no metal. Latex paints should work well as do most common spray paints that adhere to plastic. Most paints won't stick very well to the plastic but once the paint is dry, and if you don't handle the sector excessively, the paint should stick to the antenna. Painting should not have any negative effects on the performance of the antenna. You can even use black paint – the carbon which is found in black paint is not enough to cause any signal degradation.

Does Poynting XPOL-0002-V3-12 antenna support all T-Mobile Home Internet 5G bands ( n41 & n71 ) as well as 4G LTE bands ( B2, B4, B5, B12, B66 & B71 )?

Yes, the antenna supports all these 4G & 5G bands. 617 - 894 MHz, 1710 - 2170 MHz, 2300 - 2700 MHz & 3400 - 3800 MHz.

What is the warranty period on Poynting antennas?

There is a 1 year manufacturer's warranty included.

What kind of cable connector fits directly to the connection on the Poynting Omni-493 Marine antenna?

The Poynting Omni-493 Marine has one N/Female connector. The connection cable will require the N/Male fitting.

What kind of connectors do Poynting antennas use?

Poynting antennas generally use N/ female or SMA/ Male connectors.

What Poynting products are End of Life (EOL) / Discontinued?

Who do I contact for Poynting support?

5Gstore support will be a point of contact for our customers when needed. If we cannot resolve your issue or answer your inquiry, we will reach out to Poynting support on your behalf. Contact us at 833-547-8673 x3 or support@5gstore.com.