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SureCall is one of the best manufacturers of antennas, repeaters and cellular signal boosters in the industry. Whether you need better cellular strength at home, in a boat, at your business or in an RV while on the road, you’ll find the SureCall products and accessories here that are needed to achieve your connectivity goals. 5Gstore is a SureCall distributor, and we know these products inside and out. If you have questions about SureCall products, we have answers! Welcome to the SureCall informational FAQ page, where we answer some of our customers’ most-asked questions. Read on to learn more, or reach out to one of our expert 5Gstore customer service agents. We’re here to help.
-120dBm is essentially no signal. Your phone may still be able to establish a cellular connection, but it would likely be unstable and/or slow. Surecall systems will require a minimum signal of -108dBm to be effective, although being at the edge of what it can support can still show inconsistencies with the connection. For this weak of a signal, your best option would be a Cel-Fi Go+ X system (https://5gstore.com/1/8891).
The surge protector is not included. You can visit 5gstore.com/1/596 for a compatible surge protector. You'll also need a small 2' jumper to connect this, which is linked on the surge protector page.
Look at the supported frequencies in the device specifications. For example, most support 700mhz/800mhz/1700mhz/1900mhz/2100mhz networks (which includes most 2G, 3G, and 4G providers in the US).
You could try installing the outdoor antenna where it's going to have more obstructions between it and the interior/ repeater antenna. You also want the antennas facing away from one another, if possible.
3 years.
We have a list at SureCall End of Life Products.
You may contact 5Gstore (833-547-8673 x3 or support@5gstore.com) and we'll assist our customers as needed. You may also reach Surecall at 888-365-6283.
