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Whether you’re trying to learn more about a weBoost signal booster before a purchase or looking for information about how to register your existing weBoost signal booster, 5Gstore can help. We’ve compiled some of the most frequently asked questions about this popular cell phone signal booster manufacturer, which has been providing cellular solutions since 1997. Whether you need trusted, reliable and high-quality amplifying hardware for a car, an RV, a home, an office or another location, weBoost can help with affordable solutions that will help reduce dropped calls and improve your cellular experience. Learn more about weBoost on this FAQ page that delves into answers to your weBoost questions. 

weBoost FAQ

Can I use a booster for both home and vehicle use?

No, weBoost has cell phone booster kits that are specifically designed and optimized for either vehicles or homes. They don’t recommend using a home booster in your vehicle or vice versa.

Do any of the weBoost kits support MiMO connections?

No, they will only use 1 outdoor antenna to bring in a signal from the cell tower. That signal is then fed through the amplifier that boosts the incoming signal. The boosted signal is then rebroadcasted wirelessly from a 2nd antenna positioned inside the vehicle. Assuming your cellular devices use MiMO antennas, they would still benefit from the boost using their included MiMO antennas.

Do weBoost cell phone boosters work overseas?

Cell phone boosters sold on 5Gstore.com are only recommended for use in the United States.

How do I register my signal booster with my cell service provider?

FCC regulations require that anyone who operates a cellphone signal booster register the booster with their cellular carrier. Below are links to the online booster registration forms for major U.S. carriers.

If you do not see your service provider below, contact your provider's customer service group to ask how to register your signal booster.

AT&T

Verizon

T-Mobile

USCellular

What is the range of the inside antenna on a weBoost signal booster?

The range or distance that your phone can receive boosted signal from an inside antenna depends on two factors: (1) the strength of the signal from the cell tower, and (2) the output power of your signal booster.

The stronger the tower signal is BEFORE it's amplified by the signal booster, the greater range you will have from the inside antenna.

Also, a more powerful signal booster, which can provide a higher level of signal amplification, allows greater range.

What is the warranty period on the weBoost hardware?

2-Year Manufacturer's Warranty on all home and vehicle cell signal boosters and kits against any workmanship or material defects.

3-Year Manufacturer's Warranty for all business cell signal boosters and kits. These products are warrantied for 3 years against any workmanship or material defects.

What weBoost products are End of Life (EOL) / Discontinued?

We have a list at weBoost End of Life Products.

Where is weBoost manufactured?

USA

Who do I contact for weBoost support?

5Gstore customers may contact our support at 833-547-8673 x3 or email support@5gstore.com.

Will the weBoost external/ outdoor antenna work installed in a attic?

It will depend upon the signal available in your attic. If you can confirm your signal via RSSI/ RSRP, you want to make sure you have at least a -108dBm signal or closer to 0. If so, then this can certainly work. See more on cell phone signal instructions here: https://5gstore.com/phonerssi - if you're not sure, please contact our sales team for further assistance.

Will weBoost products work with my cell carrier?

Yes. weBoost cell signal boosters will amplify signal for all carriers in the United States like AT&T, Verizon, Sprint, T-Mobile, US Cellular, StraightTalk and Boost Mobile.