Downloads and Updates for 5Gstore IP Switches

5Gstore is your source of hardware that will help optimize your company’s connectivity, including IP switches. An IP switch is hardware that connects a network’s devices (often a local area network, or LAN) by using data packet switching that receives and forwards data to the destination device. Unlike routers, IP switches send data only to the single device the data was intended for (a user’s computer, another switch or a router) — not to multiple devices or networks. 

IP switches occasionally require updates, which improve the performance, enhance security, address bug fixes and add new features. An IP switch may also need firmware updates if a network experiences frequent disconnections or intermittent connections. We’ve compiled downloads and updates for 5Gstore IP switches in the handy chart below. 

READ THIS IMPORTANT NOTE BEFORE PROCEEDING WITH A MANUAL FIRMWARE UPDATE ON UIS MODELS

Please be advised that firmware upgrade should be undertaken at the users discretion and risk.

1. While the firmware is upgrading, the device LED will blink. DO NOT POWER OFF THE DEVICE during this time!
2. Upgrading from old firmware may take approximately 15 to 20min. Please be patient.
3. The outlet status will remain unchanged throughout the upgrade process.
4. CAUTION: DO NOT refer to the progress bar in the Web User Interface (UI) as indicator for completion.
5. A successful and completed upgrade is confirmed when the user login page becomes accessible again.
6. WARNING: Interrupting the power supply or network connection at anytime before login page appears can result in device becoming permanently inoperable.

Firmware Downloads

Model	To find your model, look at the sticker on the bottom of the IP switch. NOTE: UIS device firmware can be updated through Cloud4UIS, the web interface OR the Windows Utility software. The EZoutlet (EZ-22B, EZ-62B, EZ-72B) firmware is updated via the app only.
	For the UIS-622B, UIS-522B, & UIS-523* hardware: MNT.NBU.4223 (Released Dec 2024) MNT.NBU.4223 *Release Notes
	For the UIS-522B & UIS-523* hardware ONLY: MNT.NBU.9319 (Released May 2019): MNT.NBU.9319 - UIS-522B *Release Notes
	For the UIS-322B hardware: 2.40.MNS.NBU.6818 - UIS-322B (Released Aug. 2016) MNS.NBU.6818 - UIS-322B *Release Notes *Resolves issues with Google Talk/ Hangouts and sending email notifications using Gmail addresses. This will factory reset your switch!
	For the EZ-22B, EZ-62B, and EZ-72B: For the Single Outlet IP Switch, firmware is updated via the iOS or Android application ONLY. Please follow the instructions in the appropriate USER GUIDE below.

Windows Utility Software Download

User Manuals

The 5Gstore Support Portal contains additional firmware information, manuals, tip sheets, videos and how-to guides for setting up, operating and troubleshooting IP switches. Visit the 5Gstore Support Portal by logging in at 5Gstore.com. 

IP Switch Support at 5Gstore

If you are experiencing any issues with your 5Gstore IP Switch, please contact 5Gstore technical support. Our technicians can help update your IP switches or any other networking equipment purchased through us. Contact support at 833-547-8673, extension 3, Monday through Friday during business hours, which are 9:00 a.m. through 5:00 p.m. CST. You can also send an email via the form on our Contact Us page to submit a support request by email. We do check emails outside of business hours and will reach out to you as fast as we can.