This product works well for me. I bought it because my other web cams would not work through my Verizon hot spot, after I switched from a satellite Internet service. The camera has a great array of features and can write repeatedly to an SD card, if you lose or do not have an Internet connection. The infrared camera is not as clear as I'd like in my particular setting, but it does work satisfactorily. Otherwise, this small camera is perfect for my needs.
I also like the tech support people. I configured my camera to send email messages and needed to check my configuration. Support people contacted me via phone and email. They stayed with the case until I indicated that it could be closed. They are people who are really working to help you, not just clear your case. It's definitely a notch up from most support desks.
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