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Peplink: Take Control of Your Management Software

So, you have purchased a Peplink Router—Congratulations! This can be an exciting prospect for many users looking to implement Peplink products into their network or use Peplink as their primary source of Internet. One of the most popular reasons for purchasing a Peplink is their remote management service, this comes in the form of the Peplink InControl 2 website (IC2) and the Peplink app, or basic local administration from the router itself. New Peplink users can find these options a little daunting. 5Gstore is here to help you get started! We will discuss the different ways you can manage your Peplink devices and some issues that may occur when using them.

InControl 2 Cloud-Based Management

Network management requires constant maintenance, standardization of device configurations, monitoring of network health and urgent troubleshooting. If you are a general home user or an experienced technician monitoring large networks, Peplink’s InControl 2 cloud-based remote manager has you covered. This cloud-based management platform empowers users with unparalleled oversight and control over their Peplink devices, all accessible through the convenience of any web browser. Whether it’s deploying mass configuration changes, monitoring real-time network stability or responding to unexpected issues, InControl 2 streamlines these tasks with a very user-friendly interface. When it comes to managing even a single router with InControl 2, you do not have to be a networking engineer. In fact, in most cases, configuring settings through InControl 2 is easier than manually configuring the router from its administrative graphical user interface (GUI).

Peplink App

The Peplink app provides users with the convenience of managing their network from anywhere, at any time. Optimized for mobile devices, the app allows users to quickly access key networking features, monitor the health and performance of their Peplink devices, and receive instant alerts. While it offers a more condensed interface than its web-based counterpart, the Peplink app is engineered for efficiency, ensuring that essential functions are easily accessible. Whether you’re troubleshooting on the go, adjusting configurations, or checking the status of your network, the Peplink app simplifies network management. The app is currently available on Android and iOS devices to provide flexibility and control over your network.

Local Web Administration

As with all routers, Peplink is configurable directly from the device itself. This is accomplished by connecting to the router’s wifi or connecting a pc or laptop to one of your device’s LAN ports. Once connected you can visit the device’s web admin by opening a browser (Google Chrome, Firefox, etc.) and typing in the IP address of your router. For Peplink this will either be 192.168.50.1 or 192.168.1.1, depending on if the Peplink is a Pepwave MAX or a Peplink Balance router. This will give you full access to your router’s configuration. When comparing this option to the previously discussed InControl 2 and Peplink app, most users may find configuring their Peplink unit to require more effort and knowledge of router settings.

Which Management Option Is Best?

Choosing the right management tool for your Peplink devices can significantly improve your networking experience. 5Gstore personally recommends InControl 2 if you want as much control as possible from anywhere at any time and while the Peplink app offers convenience for basic management tasks on the go, Peplink’s InControl 2 platform stands out as the superior choice for comprehensive network management. InControl 2 provides a unified dashboard that allows you to monitor and manage all of your Peplink devices across multiple locations.

This platform excels in its depth of features and will continue to be the leading management platform from Peplink when it comes to getting new updates and features. InControl 2 management can also be shared to anyone that you want to have access to assist in your networking management and the amount of access that you provide another user can be adjusted.

If you are a 5Gstore customer this provides an added bonus to your 5Gstore tech support. Having a problem with your configuration and not sure where the problem is? As a 5Gstore customer you can add our tech support agents directly to your InControl 2 group for hands-on assistance from your rep. 5Gstore does not directly support the Peplink app and providing hands on support is not always an easy task when using the local web admin. However, if you are still deciding which way to manage your Peplink, below is a general guideline for each option based on use case!

Peplink App – Configure router settings remotely with a simplified user interface on a mobile device
Web Admin – Configure basic to advanced router settings in 1 router on a desktop
InControl 2 – Monitor the status of multiple routers, with quantities varying from a few to hundreds, and apply configurations to the devices (e.g. firmware upgrade schedule, outbound policy) all at once.

Can All 3 Options Be Used At The Same Time?

This is where management can be a bit more complex. You can essentially have access to all 3 options, but if you allow InControl 2 to manage your settings you will have a limited view of certain details within the app such as Data usage/WAN quality, and Connected devices. As for the InControl 2 and the Peplink app you must choose which one to place in control of your settings. InControl 2 and the Peplink app will override any changes made directly from the router login and will compete for control. If you choose to use InControl 2 first when you access the app you will be warned that InControl 2 is managing your settings already. If you’re unsure which one to use, refer back to the suggested use cases for each one.

Troubleshooting Issues That May Occur When Using The App or InControl2

If you have managed to configure your router, but you are running into issues with conflicting settings you aren’t sure how to resolve, here are some common issues that you may encounter along with steps to assist you in fixing them.

The App Shows That My Router Is Registered On InControl 2 And I Cannot Proceed, What Should I Do?

This message is displayed when the router is already registered inside a group on InControl 2, and the group setting of “Allow managing devices in Peplink App” is set to “No”. To give access rights to the Peplink app, the admin of the group must change the setting to “Yes” first. You can then tap “The setting has been updated” to try again. Follow the steps below to make this change:

Login to your InControl 2 account. From here you will need to navigate to the Group level from your main Organization. In the image below you can see the Organization>Group Name and it shows that you are on the Group Level.

Hover over the “Settings” Icon and you will see a drop down menu with Group Settings at the bottom, Click this option. You will be brought to a new section and you will need to scroll down to the “Peplink App” section.

I Am Trying To Make Changes To My Router Via The App But My Changes Are Reverting Back To The Previous Settings. What should I do?

This issue is most likely due to settings being applied from InControl 2 first and then trying to alter the settings later from the Peplink app. We recommend accessing the web admin of your router and checking to see if the following message is displayed for your settings on the router.

If you see this message then InControl 2 is currently managing your settings. You will need to login to your InControl 2 account and remove the InControl 2 managed settings and make sure “Allow managing devices in Peplink App” is set to “Yes”

It is important to note that if you are managing settings with InControl 2 and don’t remove the IC2 settings and allow app control you may encounter issues with your Peplink settings.

If you are not seeing that message and are still having issues and are unsure of which steps to take, it may be necessary to disable InControl 2 management entirely from within your router and see if the issue is resolved. You can do this by accessing the Web Admin of your Peplink and navigating to Status>Incontrol 2> and disable Incontrol 2 management.

When in doubt, always double check that your settings aren’t currently being managed somewhere else if you are having trouble applying settings from one of the management options. Of course, if you have purchased your Peplink device directly from 5Gstore you can call our helpful support agents at 833-547-8673 Mon – Fri 9am-6pm Central Daylight Time.

March 21, 2024By valerie 5G cloud management, controller, IC2, InControl, management, manager, Peplink, Router, web admin

Cloud Management Services for Cellular Routers

What They Are & Why You Should Use Them

When you purchase some sort of electronic device, you normally have the option of purchasing an extended warranty for it. This might not only give you the option of hardware replacement, but added benefits. When it comes to routers – like the ones we carry from Cradlepoint, Digi, Inseego, Peplink, and Sierra Wireless – you may also have the added benefit of a cloud management service.

What is a Cloud Management Service?

This is essentially a website you can log into from anywhere in the world and both monitor and manage your routers remotely. Of course, in order to be able to do this, you must have a valid warranty and or cloud subscription for each of your routers.

Why Should I Use a Cloud Manager?

Cloud management services are somewhat similar to device registrations with the manufacturer. It proves you own the device and protects it from being added to another user’s management account. They help to keep an eye on your devices by monitoring the health of the device, its uptime, and signal strength. Configurations are streamlined, as it allows you to get devices online more quickly.

What Benefits Do Cloud Managers Provide?

Other than remote visibility of your routers’ connection status in real-time, there are several benefits to having cloud management service for your devices.

Lower Overall Management Costs: Reducing the cost of configuring and deploying your devices through a single platform.
Increased Productivity: Manage multiple devices at the same time and reach your goals more quickly and efficiently.
Maintenance: Minimizing the cost of keeping your devices current and secure with easy deployment of software and security updates.
Security: Lock down access to your devices to authorized personnel and improve the overall security on your networks.

Common features include:

Configuration by device or group
- Save time by setting up configurations that can then be uploaded to your device or groups of devices. Most devices support Zero touch provisioning (ZTP), which allows you to automatically deploy device configurations over a network connection.
Data usage tracking and alerts
- Avoid overage fees by staying up to date on how much data your device(s) are using.
GPS tracking
- Verify where your device has traveled in the past or view it in real time.
Firmware update
- Ensure proper maintenance for your device(s) by upgrading firmware as needed. This can sometimes be done for a group of devices also.
Device diagnostics for troubleshooting
- Use tools like ping and traceroute to verify how traffic is flowing on your network. Additionally, you may reboot your device as needed or in some cases, you may set a reboot schedule.

Less Common Features

Remote access to the web UI
- Use the management service to log into your device remotely, just like it works locally, or similarly.
Remote Access to devices on the LAN of the router
- Use Out of Band Management (OOBM) or similar to connect to devices like cameras, PLCs, and other local network devices.
VPN Connectivity and simple configuration
- Link devices with the use of VPN, which can easily be configured through the cloud manager.
API support
- The API is an interface for developers to integrate their systems and/or scripts with the data available in the cloud manager. This may include online/offline status of routers and network interfaces, signal strength and quality of cellular modems, router logs, and more.
Fast Renewal Activation
- Renewing service can be a real pain, but not when it comes to processing licenses for Peplink at 5Gstore.com. We have an automated system that allows you to enter your Peplink serial number in our website search field and it will report back compatible licenses. Once your license is purchased, it takes mere minutes to be processed.

Some warranties include these cloud services and in those cases, the cloud service is valid for as long as the warranty is. Here’s what each manufacturer offers:

Cradlepoint NetCloud

Warranty, support and cloud management services are bundled under the NetCloud subscription, which is available for 1, 3 or 5 years.
- Features include:
  - Bulk configuration and firmware updates
  - Troubleshooting and diagnostic tools
  - Custom alerts and reports
  - Location services and coverage mapping
  - Cellular plan monitoring and forecasting
  - API option

Digi Remote Manager

Cloud service is available through a license separate from the device warranty. Premier service plans are available for 1, 3, or 5 years.
- Features include:
  - Configuration manager
  - Location mapping
  - Bulk firmware upgrades
  - Out of Band Management
  - Alarms and On-Demand Reports
  - Web Service APIs

Inseego Connect

Basic management is included for the life of the device, but has limited features compared to their Standard and Advanced plans. It is mainly for device inventory and status monitoring. Standard is best for focusing on monitoring device health and remotely configuring devices. Advanced includes all the standard features plus additional analytics and insights into how devices are being utilized. These are both available for an additional fee for 1 or 3 years. Note that when purchasing the Advanced plan, this includes warranty and support, also for 1 or 3 years.
- Features include:
  - Bulk Configuration of groups of devices
  - Location mapping
  - Access to key health metrics
  - Data usage tracking
  - Set alerts and perform diagnostics
  - Firmware updates

Peplink InControl 2

Cloud management is included with a valid warranty, of which it is 1 year standard. Optional warranty extensions are available at 1, 2 or 4 years. For non-PrimeCare Velocity and Volume-Based series devices you also have the option for 1 or 2 years of cloud management only.
- Features include:
  - Bulk configuration
  - Remote access to web UI and devices on the LAN
  - GPS fleet management
  - Troubleshooting tools
  - API option

Sierra Wireless/ Semtech AirLink Management Service

Warranties include support and cloud management for 1 year. Upgrades are available for 1 year on AirLink devices.
- Features include:
  - Mass configuration
  - Location mapping
  - Device alerts and reports
  - Firmware upgrades
  - Data usage tracking
  - Diagnostic tools
  - Web services API

How Much Data Will Cloud Manager Services Use?

You may also be wondering how much data usage the Cloud Service is going to require. This is especially important for users who have limited data plans for M2M or IoT applications. Let’s take a look at the minimum usage for each system.

Cloud Management Service	Minimum Data Usage
Cradlepoint NetCloud	Data usage ranges from 5-10 MB per router per month in typical scenarios. Settings like connection pulse intervals significantly impact usage. Faster pulses increase data usage, while slower pulses risk connection issues but save data.
Digi Remote Manager	Without updates and default settings, it uses approximately 4.68 MB on cellular and 18.1 MB on non-cellular connections monthly. However, if all features are enabled, it can go up to 263 MB monthly. To minimize data usage, users can disable non-essential features like event logging and adjust keep-alive intervals.
Inseego Connect	Average is 100 MB monthly, but this can increase depending on usage. While this service doesn’t offer extensive customization options, being mindful of data-intensive activities can help minimize usage.
Peplink InControl 2	Monthly data usage averages 339.7 MB with GPS enabled and 172.3 MB with GPS disabled. Users can optimize data consumption by adjusting reporting metrics. Enabling Low Data Usage Mode in particular, significantly reduces data usage, down to 6.9 MB with GPS enabled and 1.3 MB with GPS disabled.
Sierra Wireless/ Semtech AirLink Management Service	With default configurations, devices use around 2.7 MB/day without telemetry and 3.3 MB/day with telemetry. Disabling both telemetry and the Network Watchdog reduces usage to approximately 400 KB/day.

What Happens When I Don’t Renew My Cloud Management Service?

Most manufacturers will include some sort of cloud service with the purchase of the hardware. This may make you more inclined to use it, but what happens when the service expires? While in most cases, you can still log in and view past data, most or all remote management features are lost. This includes the ability to log into your device or devices behind it, firmware upgrades, and GPS as well as data usage tracking.

Manufacturer	Included Cloud Service	Post Expiration Functionality
Cradlepoint	1, 3 or 5 years	Some, or all features become unusable. More info
Digi	No	Device reports no longer available, including data usage. Individual Device Stream data is retained, and could be accessed via the API.
Inseego	Basic plan for life of device	Remote management and data tracking is unavailable.
Peplink	1 year	Remote access, configuration, and data tracking is lost. Past reports are still accessible.
Sierra Wireless/ Semtech	1 year	Remote management and data tracking is lost.

How Do I Renew My Cloud Management Service?

Cradlepoint: Alerts are sent to the admin at 90 days before expiration and again at 30 days before expiration, if no order has been placed. If you choose to renew after your devices have expired, there may be a 10% reinstatement fee applied. Simply contact sales@5gstore.com with your device serial number(s) and email address associated with your Cradlepoint NetCloud account and we’ll follow up with a quote.
Digi: When it comes time to renew your Digi devices, you may purchase subscriptions per device, right at 5Gstore.com. Note your device serial number(s) and the email on the Digi Remote Manager account is needed at checkout.
Inseego: At renewal time, go to 5Gstore.com and purchase the subscription of your choice. You will need to enter the device IMEI number(s) at checkout.
Peplink: Alerts are sent at least 30 days prior to expiration of your Care plan, and a 30 day grace period is provided after expiration, if needed. After the 31st day from the Care Plan expiration date, a diagnostic report is required to be submitted and verified by Peplink. You may either email sales@5gstore.com with your Diagnostic Report or submit it at checkout. Not sure what license you need? Just enter your device’s serial number in the 5Gstore.com search bar and it will populate compatible licenses. Our team can also assist you with selecting the appropriate license for your needs.
Sierra Wireless/ Semtech: Contact sales@5gstore.com with your device serial number(s) and email address associated with your AirLink Management Service account, along with your account UID, and we’ll follow up with a quote.

How Much Will it Cost to Renew Cloud Management Service?

Want to get an idea of the yearly costs for the cloud service? Here is a breakdown of the costs by manufacturer:

Manufacturer	1 year renewal	3 year renewal	5 year renewal
Cradlepoint	Starts at $72	Starts at $216	Starts at $360
Digi	$48	$126	$210
Inseego	$19.99	$49.99	N/A
Peplink*	$29 (cloud only)/ $49 and up (Care plans)	$49 (2 year cloud only)/ $98 and up (Care plans)	N/A
Sierra Wireless/ Semtech	$30 (RV, RX, LX, MP Series)/ $90 (XR Series)	$90 (RV, RX, LX, MP Series)/ $270 (XR series)	$150 (RV, RX, LX, MP Series)/ $450 (XR Series)

*Cloud only subscriptions apply to Velocity & Volume-Based series devices. PrimeCare and PrimeCare+ or EssentialCare and EssentialCare+ prices range, depending on the device model.

Is Cloud Management Service Right For You?

Whether you have one device to manage, or multiple devices, a cloud management solution could save you both time and money. In most cases this is best for administrators that need to manage several local and/or remote devices. However it can also be helpful for single device users as well. Features like data and client data usage tracking capabilities, as well as device diagnostic tools could prove beneficial.

If after reading this you’re still unsure as to whether or not you want to use a cloud management service, reach out to our team for assistance. We’re available Monday through Friday from 9am to 6pm CT at 833-547-8673 or sales@5gstore.com.

March 20, 2024By valerie 5G AirLink, AirLink Management Service, ALMS, Cellular router, cloud management, cradlepoint, digi, Digi RM, hardware, IC2, InControl 2, Inseego Connect, NetCloud, Peplink, remote manager, renewal, Semtech, sierra wireless, software, Warranty

SIM Management with Cradlepoint NetCloud

Establishing a seamless connection between cloud management and SIM management portals is pivotal for IT teams managing multiple SIMs across a Wireless WAN. In the conventional approach, IT professionals grapple with the complexity of juggling two distinct platforms: the cloud management system, which offers remote control over the network and security, and the Connectivity Management Platform (CMP), designed for monitoring, analyzing, and modifying cellular deployments.

The challenge arises due to the lack of intrinsic communication between CMPs and cloud management services. CMPs lack the ability to identify the precise location of SIMs, such as routers, clients, or applications, while cloud management systems lack visibility into SIM data plans. Consequently, when an issue with a specific SIM arises, IT teams find themselves entangled in a manual process that involves several steps: first obtaining the International Mobile Equipment Identity (IMEI) associated with the problematic SIM from the CMP, then inputting it into the cloud management service for troubleshooting, and finally reverting back to the CMP to resolve the issue.

This manual toggling between the CMP and cloud management service becomes exponentially challenging when dealing with a considerable number of SIMs within an enterprise network. The inefficiency of this process becomes apparent as IT teams grapple with larger-scale WAN deployments, significantly hampering their productivity and efficiency.

The ultimate solution lies in the integration of CMPs and cloud management systems into a unified, all-in-one SIM management platform. This integrated approach simplifies deployments, allowing IT teams to activate SIMs through the cloud management system, confirming their status, and ensuring the correct data plan usage. Moreover, it enhances visibility, enabling detailed tracking of cellular data usage—answering the who, what, when, where, why, and how of data consumption—across the enterprise edge.

One notable example of this integrated approach is Cradlepoint’s SIM Management feature, developed in collaboration with Simetric, a SIM management aggregator of carriers. By establishing clear communication over a single platform, Cradlepoint’s solution empowers IT teams to view SIM data plans without the need for manual navigation between disparate systems. This innovative platform not only simplifies SIM management but also provides IT professionals with the ability to deactivate and suspend lost, stolen, misplaced, and unused SIMs, all from a centralized location.

In addition to these core functionalities, Cradlepoint’s SIM Management feature offers the capability to activate SIMs in wireless edge routers during deployment. This streamlined activation process ensures that the correct data plan is utilized, further enhancing efficiency and accuracy in SIM management.

Furthermore, the platform provides comprehensive data usage insights, presented through user-friendly dashboards. IT teams can remotely identify and understand potential problems related to connectivity and data usage, allowing for proactive troubleshooting and issue resolution.

In essence, Cradlepoint’s integrated SIM Management feature not only simplifies the complexities of managing multiple SIMs but also empowers IT teams with detailed insights and streamlined control, ensuring seamless operations in the ever-evolving landscape of Wireless WAN deployments.

October 24, 2023By valerie 5G cloud management, cradlepoint, NetCloud, SIM card

Gain Out-of-Band Management with the Digi Connect IT Family

Cloud management services can be extremely helpful to businesses for remote monitoring and configuration of their devices. Although, they can’t exactly provide you access when your network is offline. Having a backup Internet connection in place helps with this issue, but can be costly and sometimes difficult to install with your existing network setup. Of course, Internet outages can also cost a business big. Not only are you losing potential customers, but time and resources might be wasted on fixing the issue.

Meet the Digi Connect IT family of remote console access servers. What sets the Digi Connect IT series of devices apart is its ability to access multiple racks and paths, guaranteeing that your connections remain intact even if your primary network goes down. Connectivity becomes hassle-free and efficient, allowing your mission-critical data to flow without interruptions. In the event of a problem, Digi Connect IT swiftly alerts the right individuals or groups, enabling immediate action. Whether through email or SMS, you stay informed and in control.

But that’s not all – Digi Connect IT devices come fortified with Digi TrustFence, a suite of hardware and security features ensuring the integrity of your connections. From authenticated boot and encrypted data storage to access-controlled ports and secure software updates, your network remains impenetrable. The devices are also easily setup, configured and managed using Digi’s Remote Manager (Digi RM) cloud management service. Using Digi RM and Connect IT together gives network administrators the ability to identify and remediate issues at the network edge before they can become a work order or cause a network interruption.

The Digi Connect IT family offers a variety of models tailored to your specific needs. Whether you require one, four, sixteen, or forty-eight serial ports, Digi has you covered. The Connect IT Mini boasts a full-function IoT router and remote console access server with a Cat-M LTE modem and single serial port. It’s your go-to solution for low usage, low bandwidth applications. On the other hand, the Connect IT 4 features four serial ports and dual Ethernet with dedicated LAN and WAN ports. With its Cat 4 LTE modem and an extra wired backup through the WAN port, you can potentially rely on up to three ISPs for one network. The Connect IT 16 and 48 models are similar, but includes two SFP+ ports.

Excitingly, the Connect IT Mini and Connect IT 4 are now readily available at 5Gstore.com! Don’t miss out on the chance to transform your business’s connectivity. Experience uninterrupted, seamless, and secure networking with Digi’s Connect IT family. Contact the 5Gstore sales team for more information today!

October 19, 2023By valerie 5G cloud management, Connect IT, console access, digi, Digi RM, OOBM, Remote Monitor, TrustFence

Optimizing Cloud Management Services: How to Minimize Data Usage

Cloud management services have become integral to businesses, providing seamless connectivity and streamlined operations. However, with data usage being a precious commodity, understanding how different services consume data is crucial. Here’s a breakdown of the average data usage of various cloud management services and how you can minimize it.

Digi Remote Manager (Digi RM)

Digi RM’s data usage varies significantly based on configurations. Without updates and default settings, it uses approximately 4.68MB on cellular and 18.1MB on non-cellular connections monthly. However, if all features are enabled, it can go up to 263MB monthly. To minimize data usage, users can disable non-essential features like event logging and adjust keep-alive intervals.

Inseego Connect

Inseego Connect consumes a minimum of 100MB monthly, but this can increase depending on usage. While this service doesn’t offer extensive customization options, being mindful of data-intensive activities can help minimize usage.

Peplink InControl 2

Peplink InControl 2’s monthly data usage averages 339.7 MB with GPS data and 172.3 MB without GPS data. Users can optimize data consumption by adjusting reporting metrics. Enabling Low Data Usage Mode and disabling device reporting and live status queries significantly reduces data usage, ensuring efficient utilization of bandwidth.

Cradlepoint Netcloud

Cradlepoint Netcloud’s data usage ranges from 5–10 MB per router per month in typical scenarios. Settings like connection pulse intervals significantly impact usage. Faster pulses increase data usage, while slower pulses risk connection issues but save data. Finding the right balance is crucial to minimize data consumption.

Sierra Wireless AirLink Management Service

Sierra Wireless, with default configurations, uses around 2.7 MB/day without telemetry and 3.3 MB/day with telemetry. Disabling both telemetry and the Network Watchdog reduces usage to approximately 400 KB/day.

Tips to Minimize Data Usage

Regular Monitoring: Keep an eye on data usage patterns. Regularly monitoring usage helps identify trends and allows adjustments accordingly. Several cellular routers offer automatic usage monitoring and this also allows for alerts to be set when a certain amount of data has been reached.
Customized Configurations: Tailor settings to your specific needs. Disable non-essential features and set intervals carefully, striking a balance between functionality and data conservation.
Firmware Updates: Ensure all devices are updated to the latest firmware. Manufacturers often release updates that optimize performance.
Data Compression: Use services or tools that offer data compression. Compression techniques can significantly reduce the amount of data transmitted.
Scheduled Updates: Schedule updates during non-peak hours. This ensures that any data-intensive processes don’t affect your regular operations.
Regular Audits: Periodically audit your cloud management services. Are all enabled features necessary? Could some processes be made more efficient, thereby reducing data consumption?
Education and Training: Ensure that your team understands the impact of their actions on data usage. Educate them about best practices and data-efficient workflows.

By understanding the data usage nuances of various cloud management services and implementing smart strategies, businesses can enjoy the benefits of seamless cloud connectivity without overshooting their data budgets. Stay informed, stay optimized, and make the most out of your cloud services.

October 18, 2023By valerie 5G cloud management, Data usage, remote manager, usage monitor