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Peplink Balance 20X with Cat 4 LTE Advanced Modem with Primecare - DISCONTINUED

No Longer Available

Item Number: 9766
Model: BPL-021X-LTE-US-T-PRM

This product is end of life, recommended product(s) are:

This product is discontinued. For assistance with a replacement, please contact us.

This router includes PrimeCare for 1 year. PrimeCare includes InControl, warranty with standard RMA, FusionHub license, and SpeedFusion bonding and can be renewed for $49/year after the first year. If PrimeCare is not renewed, SpeedFusion features are disabled (basic functionality of the router will remain).

The Peplink Balance 20X has everything you need in a branch router — including a great price. The Peplink Balance 20X Cat 4 LTE-A Modem includes fantastic 900 Mbps routing throughput, 802.11 AC Wave 2/ac/a/n with simultaneous 802.11 b/g/n Wi-Fi along with an embedded cellular modem. In addition, the Peplink Balance 20X supports FlexModule Mini expansions (sold separately) so that you can easily connect a second LTE unit (optional). The FlexModule Mini’s capabilities allow you to instantly couple WAN technology opportunities, future-proofing your business for whatever changes or upgrades come your way.

Your purchase of the Peplink Balance 20X includes a one-year subscription to PrimeCare, which includes SpeedFusion Hot Failover, WAN smoothing and bandwidth bonding technology, as well as InControl2 cloud-based management and PrimeCare warranty support.

5Gstore is a Peplink Certified PartnerRouter Features:
  • Internet Connections Supported: 2 LTE (1 embedded Cat 4 modem included; 1 additional modem can be added - sold separately), 1 Wired WAN, 1 USB (view full compatibility chart)
  • Networks Supported for Embedded Modem: 4G LTE Band B12, B14, B4, B2, B5, B13, B66, B71, 3G LTE Band B2, B4, and B5
    • Certified networks:
      • AT&T 
      • Verizon
      • T-Mobile
      • Canadian networks
  • WiFi Standard: 802.11ac wave 2/ac/a/n and 802.11b/g/n
  • WiFi Range: 250-300' through walls, much greater unobstructed (variable depending on interference from other electronics and physical interference such as walls and ceilings)
  • Ethernet ports: 4 GbE LAN + 1 GE WAN 
  • Size: 1.3" x 10.3" x 6.3"
  • Bonding: SpeedFusion Bonding included (must maintain active PrimeCare subscription)



  • WAN Interface
    • 1x GE
    • 1x USB
    • Embedded LTE Cat 4 Modem with Redundant SIM Slots size 2FF
    • Downlink/Uplink Datarate: 150Mbps/50Mbps
    • Expansion slot for additional modem (sold separately)
    • Stateful Firewall Throughput: 900Mbps
  • LAN Interface
    • 4x GE Ethernet Port
  • WiFi Interface
    • Simultaneous 802.11ac wave 2/ac/a/n and 802.11b/g/n
  • Recommended Users
    • 1-60
  • Cellular and GPS Antenna Connector
    • 2x SMA Antenna Connectors
    • 1x SMA GPS Antenna Connector
    • 2x Wi-Fi Connectors
  • Power Input
    • DC Jack: 10V - 30V
  • Power Consumption
    • 28W (max.)
  • Dimensions
    • 1.3" x 10.3" x 6.3"
  • Weight
    • 1.74 lb
  • Enclosure
    • Indoor Metal
  • Operating Temperature
    • 14° – 113°F
    • -10° – 45°C
  • Humidity
    • 15% – 95% (non-condensing)
  • Certifications
    • FCC, CE, RoHS, E-Mark
    • EN61373: Rolling Stock
    • EN 61000: Electromagnetic Compatibility


  • WAN
    • Support for PPPoE, Static IP, DHCP
    • WAN Link Health Check
    • Bandwidth Allowance Monitor
    • Support for Dynamic DNS services
    • Drop-in Mode
  • LAN
    • DHCP Server for LAN Clients
    • Extended DHCP Option
    • DHCP Reservation
    • DNS Proxy for LAN Clients
    • VLAN on LAN Support
  • Load Balancing
    • Intelligent Failover
    • Session Persistence
    • Per-Service Load Distribution
    • Multiple Algorithms
      • Weighted
      • Enforced
      • Persistence
      • Priority
      • Overflow
      • Least Used
      • Lowest Latency
  • Global Positioning System
    • Integrated GPS
    • Device Location Map
    • Location Tracking Data with InControl 2
      • GPS eXchange Format (GPX)
      • Up to Seven Days
    • Fleet Management with InControl 2
  • Complete VPN Solution
    • PepVPN/SpeedFusion Hot Failover
      • Site-to-Site VPN
      • Hot Failover*
      • SpeedFusion WAN Smoothing*
      • SpeedFusion Bandwidth Bonding*
      • 256-bit AES Encryption
      • Pre-shared Key Authentication
      • Dynamic Routing
      • X.509 Certificate Support
      • PepVPN / SpeedFusion Throughput:
        • No Encryption:100Mbps
        • 256-bit AES: 60 Mbps
    • IPsec VPN (Network-to-Network)
      • X.509 Certificate Support
  • Networking
    • NAT and IP Forwarding
    • Static Routes
    • Port Forwarding
    • Many to One, One to One NAT
    • NAT Pool
    • SIP ALG, H.323 ALG
    • UPnP, NAT-PMP
  • Security
    • 128-bit WEP
    • WPA & WPA 2
    • Stateful Firewall
    • DoS Prevention
    • Web Blocking
  • Advanced QoS
    • Individual Bandwidth Limit (per user only)
    • Application Prioritization
      • SIP, HTTPS, VPN QoS
      • Custom Application QoS
  • AP Controller
    • AP Controller Support
    • Wi-Fi Usage Statistics
    • Maximum Number of AP Support: 10
  • Captive Portal Support
    • Support for Wired and Wireless LAN clients
    • Support RADIUS Authentication
    • Time and Usage Quotas on Open Access Mode
    • Built-in Customizable Splash Page
    • Social Wi-Fi Hotspot support
    • External Captive Portal support
  • Device Management
    • Web Administrative Interface
    • Command Line Interface
    • InControl Cloud Management
    • Email Notification
    • Active Client and Session Lists
    • Bandwidth Usage Statistics
    • Syslog Service
    • SNMP v1, v2c and v3
  • Package Contents
    • Balance 20X router
    • AC power supply
    • 2x 5dBi Wi-Fi Antennas
    • 1x Active GPS Antenna
    • 2x 2dBi 4G LTE Antennas (4G LTE)
*Requires PrimeCare Subscription, complementary for the first year



No. of Cellular Connectors 2
No. of WiFi Connectors 2
No. of GPS Connectors 1
Cellular Connector SMA Female
WiFi Connector RP-SMA Female
GPS Connector SMA Female
No. of LAN Ports 4
No. of WAN Ports 1
No. of Fiber (SFP) Ports 0
No. of Serial Ports 0
No. of Embedded Modems 1
Ports Configurable as LAN/WAN No
WAN Throughput Speed 1 Gbps
SIM Card Size 2FF
Length (in) 6.3
Width (in) 10.3
Height (in) 1.3
Weight (lb) 1.74
Minimum Temperature (F) 14
Maximum Temperature (F) 113
Antennas Included Yes
Modem Expansion Slot Yes
Modem Replaceable No
FIPS Certified No
WiFi Support WiFi 5
Cloud Management Included Yes
Power Input DC Jack: 10V - 30V
Bluetooth No
Bonding Support Yes
IP Passthrough No

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All Reviews (9)

Only customers who bought this item from 5Gstore can write a review - these are all verified 5Gstore purchases

Date Added: 07/31/2021 by Red&Green. (SANTA FE, NM)
The local DSL connection sort of works and we sort of get a cellular data service at our new home in rural New Mexico. The Balance 20X lets us put the two together to get usable Internet. Given the large number of features, I was concerned that the setup would be difficult and time consuming. It did take a bit of detective work to figure out that even the unit was brand new, the firmware was old and need updating. Once that was done, configuring Speed Fusion Cloud took just a few minutes. With the default settings the fused download bandwidth has not gone up much (if at all) but the connection latency is significantly lower. And most important of all, the upload speeds, which are terrible with DSL, are now comparable to my download speeds. This makes Zoom usable and working from home a reality.

I have no doubt I can squeeze better performance out of my two connections (Windstream DSL and Verizon Wireless). But since this is in reality a commercial grade unit it will mean digging into the documentation and getting schooled on router software. And while we are using a separate cell booster to improve our Verizon signal, at some point I may try an outside external antenna.

What I like most about the unit is its flexibility (we're on the waiting list for Starlink service) and that we can try different combinations of connections.

Date Added: 03/25/2021 by Donald R. (Wading River, NY)
A business class router with great security features that is within the reach of home owners looking for a better solution than what is typically marketed towards general consumers.

Date Added: 03/24/2021 by Scott P. (Newport Beach, CA)
Great replacement for my old Cradlepoint AER2100. I also prefer peplink licensing model over Cradlepoint.

Date Added: 02/18/2021 by Charles F. (Hauppauge, NY)
These are great. I am ordering my 4th one today. Will in tech support really knows his stuff. I spoke with a lady in tech support and she was great too. Sorry I don't remember your name.

I learned to always update the firmware straight out of the box!

Date Added: 01/30/2021 by Thomas S. (York, PA)
Honestly this Balance 20 X just WORKS! Admittedly, I'm not the sharpest tool in the workshed when it comes to Networking and all that goes along with that. But there is a wealth of knowledge that is searchable and the support crew at 5G Store are SECOND to NONE! I believe with this device the home system FINALLY SECURE.

Date Added: 10/25/2020 by Calvin W. (Grapevine, TX)
I purchased this to replace a Surf Soho that I’ve used for my home router for the last year and a half. The Surf Soho was good but had begun showing reduced connectivity and throughput while I’ve been working from home along with lots of video streaming activity (mainly Disney+) on the home network. The more powerful processor and high throughput on the Balance 20X let me take full advantage of the 500 mb/s down and up FTTP internet connection. Also, I was able to order a SIM card and add a line on my cell plan with Consumer Cellular for $15/mo to take advantage of the built in LTE modem on the Balance 20X. While bandwidth drops to about 20 mb/s down and 5 mb/s up on the LTE, the failover from fiber to LTE is seamless and it does provide sufficient connectivity to allow me to continue working from home. (Other streaming activity does need to be restricted while operating on LTE so as to not burn through monthly cell plan data allotment as well diminished video quality while on LTE.)

Date Added: 05/27/2020 by Eric E. (Shepherdsville, KY)
While I've not received the cross-shipped unit yet, I have been surprised an delighted by the incredible customer-service from the 5G Store. It was just a few minutes after my original post, and Mr. Ginsberg contacted me. This morning they arranged a cross-shipment. The replacement unit is "in-the-mail." I've used them since the "3G Store" days, but have never engaged them directly for assistance. Very impressed. And I want to see PepLink succeed-- I stopped using "normal" consumer routers/access points due to unreliable performance... but hope that PepLink will evaluate how they present warranty options to customers.

Date Added: 05/26/2020 by Eric E. (Shepherdsville, KY)
Very frustrating experience with PepLink. I've been such a fan of the their products and the company, but about one week into the deployment of a 20X unit, it started warning "failed to write flash" when changes were applied. OK, so I gave PepLink tech support access for remote assistances. A few reboots and diagnostic reports, and then tell me to mail the troubled unit back to them for evaluation and then they'll send me an exchange. I certainly hope they ship the exchange unit for me to swap out before returning the one deployed. How disappointing... and the second PepLink device I've purchased with out-of-box issues. The last time the unit had a design flaw. I'm not sure the root of this issue yet, but really makes one wonder.

5Gstore Comments:
We're sorry you had trouble getting support from Peplink! Please keep in mind that when you buy from 5Gstore, you have access to our expert technical support and you can contact us directly. We stepped in today and got a replacement out to you, so hopefully everything will be resolved ASAP. Thank you for letting us know, and please let us know if we can help with anything else.

Date Added: 05/23/2020 by Scott . (Mountain Lakes, NJ)
I am not able to get the LTE card working yet, not recognizing SIM

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Q & A
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Do you need the Virtual WAN license on the Peplink Balance 20X to activate a 2nd WAN in order to use the Cellular WAN?

No, the virtual WAN license is specifically for enabling a LAN port to work as WAN port for an ethernet connection. The cellular WAN is built in and completely separate.

Does the Peplink Balance 20X support WPA3/Radius?


Does the Peplink Balance 20X support WiFi as WAN?

The Balance 20X added WiFi as WAN in the firmware release of 8.3. It is included with an active PrimeCare subscription (1st year included).

How many VLAN WANs can the Peplink Balance 20X support?

The Peplink Balance 20X can support up to 3 VLAN WANs with additional licensing.

How many Virtual WAN ports can the Peplink Balance 20X support?

The Peplink Balance 20X supports up to 3 Virtual WAN ports with additional licensing.

Do I have to buy a virtual WAN license for the Peplink Balance 20X if I only need one?

No, as long as you have a valid PrimeCare subscription (aka warranty), you have one virtual WAN license available to you at no additional cost.

Does the Peplink Balance 20x support multiple Ethernet WANs?

Yes. You can increase the WAN options on the Peplink Balance 20X with a USB adapter and/or a Peplink Virtual WAN License.

Does the Peplink Balance 20X support WPA3 encryption?

Yes, as of firmware release 8.3.0, WPA3 is supported on the Peplink Balance 20X.

Does the Peplink Balance 20X HW3 support WiFi WAN connections?

Yes, WiFi WAN is supported as of firmware 8.3.0.

Is the Peplink Balance 20X at hardware revision 3 (HW3)?

Yes, as of March 2023, the Balance 20X that are currently sold are HW3.

Does the Peplink Balance 20X with Cat 4 LTE support Band 71?

Yes it does support Band 71.

Are SIM cards required for basic operation of the Peplink Balance 20X router?

You will need a SIM card and data plan from the carrier of your choice if you want to use cellular internet as the internet connection for the router. If you just plan to use a traditional wired WAN (cable/DSL) then you would not need a SIM card.

User Manual (FW 8.1.0) - Peplink Balance/MediaFast Download installation guide/manual
InControl2 Software Appliance Setup Guide Download installation guide/manual
Peplink FusionHub Installation Guide Download installation guide/manual
Peplink InControl2 User Guide v1 Download installation guide/manual

Purchasing this product gets you access to the following exclusive 5Gstore resources:
Peplink InControl2 - How to add 5Gstore support 04/26/2024
RoHS Directive 2011/65/EU 06/23/2023
Radio Equipment Directive 2014/53/EU 06/23/2023
Radio Equipment Directive REACH 06/23/2023
Peplink InControl2 - How to Remove Devices 07/26/2022
Peplink Balance 20X - Virtual WAN Activation 03/25/2022
TAA Compliant Peplink
Port Forwarding - Troubleshooting Checklist 12/15/2021
Peplink IC2 WAN Performance Analysis Tool - Usage 11/12/2021
Peplink IC2 WAN Performance Analysis Tool 11/12/2021
Peplink InControl 2 Setup Guide 10/07/2021
PepWave Wireless Mesh Setup 04/08/2021
How to Install Peplink Flex Module in Balance 20X 03/23/2021
SpeedFusion Cloud Setup 10/07/2021
5GStore_Sonicwall_Peplink IPsecVPNsetup 03/12/2021
Peplink Modem Manufactures
SMTP Gmail Setup Pepwave 02/26/2021
SpeedFusion Cloud Setup Video
Peplink/ Pepwave - Isolate Printer from Internet 12/28/2020
Using SpeedFusion/ PepVPN with Multiple Tunnels 12/24/2020
PepVPN/ SpeedFusion Setup via Web Admin 12/23/2020
Peplink - How to Test Your SpeedFusion Connection 11/20/2020
Peplink Firmware 8.1 Local API Documentation 11/20/2020
Peplink PPTP & L2TP VPN (updated for 8.x) 11/19/2020
Peplink - QoS tip sheet 11/19/2020
Peplink FusionHub Setup via AWS 11/17/2020
Adding a user to an InControl 2 Organization 11/05/2020
Email Notification Peplink Gmail Tip Sheet 09/14/2020
Peplink - Using SSH 09/10/2020
FIPS 140-2 Validation for Peplink Pepwave 03/18/2020
Peplink/ Pepwave - VoIP Tip Sheet 01/24/2020
How to Locate Your Local IP Address 08/10/2015
Peplink/ Pepwave Enterprise Port Forward Tip Sheet 02/07/2019
Peplink/ Pepwave - Applying a License Key 10/17/2018
Peplink Balance - Configuring Drop-In Mode 12/22/2017
Peplink/ Pepwave - Health Check Settings 10/25/2017
Troubleshooting Ethernet Modems 06/07/2017
Peplink & Pepwave DNS Forwarding and DNS Proxy 02/13/2017
InControl2 - Availability Schedule for WiFi APs 11/02/2016
InControl2 - Creating/ Editing VLAN Settings 11/02/2016
InControl2 - Creating Device Tags 11/02/2016
InControl2 - Adding Additional User Logins 10/25/2016
Peplink VLAN and Port Based VLAN Support 06/29/2016
Comcast Business Class Router - IP Passthrough 05/02/2016
Peplink International Data Roaming Tip Sheet 04/29/2016
Remote Play PS4 04/22/2016
How to Enable Find My Peplink 03/09/2016
Peplink Firmware 6.3 higher- IP Address Change 10/09/2015
Pepwave/Peplink Wake on LAN Tip Sheet 11/27/2015
Pepwave/Peplink Domain Block Tip Sheet 11/20/2015
Peplink Bandwith Throttling Tip Sheet 10/02/2015
Chain 2 Routers Tip Sheet 09/29/2015
Router Utility App 09/11/2015
Changing Your Router's IP Address 09/10/2015
Dynamic DNS Tip Sheet 09/03/2015
IP Camera Router Tip Sheet 09/02/2015
Peplink/Pepwave Link to Current Firmware
PAP Radius Server Pepwave/Peplink Tip Sheet 08/12/2015
Pepwave/Peplink Watchdog Activation Tip Sheet 07/23/2015
Peplink Facebook Social WiFi Setup 07/07/2015
Peplink/Pepwave Speedfusion Incontrol2 Issue 07/01/2015
Incontrol2 Adding Groups Tip Sheet 07/02/2015
Incontrol2 Firmware Upgrade Tip Sheet 07/02/2015
Pepwave SOHO Android USB Tethering 06/29/2015
Peplink - Firmware Tip Sheet 12/28/2020
How to Find Your Device(s)' Local IP address 06/02/2015
Peplink Supported 3G/4G LTE Networks
CLI SSH Command Reference 02/26/2015
MAC Address Cloning 02/26/2015
Testing Ports with Telnet Tip Sheet 02/24/2015
Using a Router to Block Access to your Home Modem 02/24/2015
InControl2 Guide 02/24/2015
Setting Up Apple Airport w Cradlepoint or Peplink 02/16/2015
Peplink Balance AP Controller Tip Sheet 02/02/2015
A Custom Appearance For Your SSID
Windows/Mac Static IP Address Tip Sheet 11/24/2014
Peplink Bonjour Forwarding Gateway 07/24/2014
Peplink Blocking Non Productive Domains 01/08/2014
IPsec VPN Configuration 10/18/2013
Outbound Policy - Enforce WiFi Only 10/15/2013
Peplink Pepwave Deny LAN Access 09/13/2013
Peplink - Port Forwarding Tip Sheet 08/09/2013
Peplink No LAN no Internet via PPTP 07/05/2013
Peplink DMZ 07/03/2013
Pepwave Remote Admin Tip Sheet 06/25/2013
Pepwave - Bandwidth Usage 05/30/2013
Pepwave Family Friendly Tip Sheet 05/24/2013
Peplink Balance Email Alerts 04/25/2013
Creating a Static Route - CP/Peplink/Pepwave 09/08/2014
PepLink Family Friendly Tip Sheet 05/24/2013
Peplink Balance IPv6 04/09/2013
Peplink - Tethering a MiFi JetPack (4620L/5510L) 02/05/2013
Peplink- Enabling Remote Access/ Diagnostic Report 01/17/2013
Peplink - Configuration Backup/ Reset Procedure 07/16/2012
Peplink Disable AIG SIP Support Tip Sheet 06/25/2012
Peplink Gaming PS3, XBOX, WII, RoKu Tip Sheet 03/21/2012
Peplink Balance/ DataJack Setup Guide 11/16/2011
Peplink - Dynamic DNS Setup 11/11/2011
Peplink Balance Setup Guide 12/26/2011
Peplink - MAC Address Clone for WAN 09/26/2011
Peplink IP Address Change Tip Sheet 09/26/2011
Peplink Credit Card Terminal/ Backup Connections 09/26/2011
Peplink Bandwidth Usage Tip Sheet 09/26/2011
Peplink 3G/4G Mobile Backup Tip Sheet 09/26/2011

If you already purchased this item from 5Gstore, Log In to the support portal to access these downloads.

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