Cellular Routers vs Cell Phone Hotspots: What to Use for Business Failover

Businesses depend on reliable and stable internet connections to operate efficiently. In the event of a primary internet outage, having a backup solution is essential to minimize downtime and maintain productivity. Two common solutions for business failover are using a cell phone hotspot or a cellular router. While both provide a connection to a cellular network for Internet access, they do not offer the same benefits. We’d like to take a closer look at each of these solutions and compare their pros and cons. 

Cell Phone Hotspot

A cell phone hotspot is a feature offered by most modern smartphones and cellular providers. They allow you to share your device’s cellular data connection with other devices via WiFi. This option is convenient and easy to use, especially for single users (like remote workers) or small businesses with minimal internet needs. Pros of using a cell phone hotspot for business failover include:

  • Portability: A cell phone hotspot can be used anywhere and is easy to transport, making it ideal for remote workers or businesses that require frequent travel.
  • Affordability: A cell phone hotspot is a low-cost alternative to a cellular router, especially if the device is already owned by the business. Most carriers also include hotspot services with your data plan. 
  • Ease of use: To operate the hotspot on your phone, you simply need to turn it on, then turn it off when you’re done. There’s really nothing to it unless you want to adjust its name or password. 

Cons of using a cell phone hotspot for business failover include:

  • Availability: Hotspots are not meant for 24/7 use. Keep in mind that this is someone’s cell phone, so they will take it home when they leave the office. This makes it impossible to run any hardware like security cameras. They are also battery powered. You can keep them plugged in 24/7 to avoid losing power, but this shortens the battery life. 
  • Accessibility: If you have a shared printer and files on your primary network, these items will not be accessible. This is because your computer will be connected to the cell phone hotspot network. 
  • Failover: When your primary Internet connection fails, you will need to manually switch all critical devices to the hotspot, creating some additional downtime. 
  • Limited data & bandwidth: Most cell phone plans offer limited data allowances, which can be quickly exhausted by multiple devices connecting to the hotspot.
  • Limited User Support: Hotspots can usually only support up to 15 devices and only wireless connections. There are no Ethernet ports available for wired connections. 
  • Limited WiFi Range: The wireless range from hotspots are normally limited to 30ft or less. This can be even more degraded when you have interference in the environment. 
  • Limited interoperability: Some users may opt to use their hotspot with a WiFi as WAN router (or tethered to a router with USB WAN port) that can extend their WiFi range and user support. However, this can create issues with some applications working properly. If possible, it’s best to put the hotspot into a bridge/ passthrough mode, but this is not normally a supported feature on hotspots.
  • Unreliability: The reliability of a cell phone hotspot can vary depending on the location and network coverage. They also do not have external antenna ports to help with signal strength. All of this makes it unsuitable for businesses that require a consistent internet connection. 
  • Security risks: Sharing your cell phone’s internet connection with other devices can pose security risks, especially if sensitive data is transmitted.

Cellular Router

A cellular router is a standalone device that connects to the internet via a cellular network. This option is ideal for any user, but is generally used by businesses with more complex internet needs and larger teams. Pros of using a cellular router for business failover include:

  • Reliability: Cellular routers are designed to provide a consistent and stable internet connection, making them ideal for businesses that require close to 24/7 uptime.
  • Failover: Cellular routers can sometimes connect with your primary Internet connection and provide automatic failover between connections. This means all your devices (critical and non-critical) can be connected to the same network, if needed. You don’t have to manually switch devices from your primary to backup network. 
  • Bandwidth: Cellular routers can handle more data and support several devices, making them suitable for larger businesses.
  • Security: Cellular routers come with built-in security features to protect your network and data from threats.
  • Antenna Connections: Most cell phones do not have external antenna connections, but routers generally do. This makes it easier to increase signal strength and quality directly to the device. 

Cons of using a cellular router for business failover include:

  • Cost: Cellular routers are more expensive than cell phone hotspots.
  • Complexity: Cellular routers can be more complex to set up and manage, especially for small businesses with limited IT resources.
  • Size: Routers are usually larger in size and will require constant power for 24/7 use. 

As you can now see, the choice between using a cell phone hotspot or a cellular router for business failover will depend on the specific needs of your business. For remote workers, travelers and small businesses with minimal internet needs, a cell phone hotspot may be a suitable and affordable option. Hotspots are great for temporary use and provide a simple failover solution. For larger businesses with complex internet requirements, a cellular router may be the better choice for its reliability, bandwidth, and security features. However, either solution could be suitable for many applications, so it’s important to consider the differences.

Should you need assistance with determining your ideal solution, reach out to our team by phone, email, or chat

Do I Need A Router That Supports 5G mmWave?

2022 has brought in a lot of great things related to 5G coverage and understanding what this means for us all, and how to maximize on what is available to you now while also prepping for what is still to come.

With the announcement of 5G the conversation has brought up topics about the growing mmWave 5G Frequencies and we want to talk about familiarizing yourself with what products support this that would be great for your application and future proofing.

5G mmWave is an extremely fast 5G that although is still limited in where it can be found, is important to know if it is accessible to you. 

This technology is capable of changing the future!

  • mmWave utilizes the higher frequency radio bands for cellular(24GHz to 40GHz). 
  • If you are in an area capable of connecting to the mmWave, you are in the realm of being able to experience speeds of up to 4-5Gbps. 
    • Consumer speeds are often lower and factors like the line of sight to an mmWave Cell Tower are factors in the speeds you will experience. 
  • Locations where this can be utilized are going to be your major cities like:
    • Los Angeles
    • Denver
    • Phoenix
    • Dallas
    • Houston
    • Chicago
    • Boston
    • New York
    • Atlanta
    • Miami
    • Philadelphia and more

Whether you are in an area that already has mmWave or not, these are still great options as they also have coverage for the 5GSub6 and 4G LTE bands – so you can purchase something to work for what is available to you now and prepare for the mmWave bands at the same time!

How do these products work and what is their main purpose?

  • Great for locations with hard to reach cellular networks
  • Excellent for rooftop mounting and then delivering 5G speeds to a central networking closet for distribution to the rest of the building
  • These routers can fulfill the needs for large scale projects.
Use Case: 
Large Business/Offices
Commercial business
Residential
Use Case: 
Large Business/Offices
Commercial business
Residential
Model: BEA1-40055GB-GN

Front

Back
Model:FW2010e    
Front
Back
Enclosure: 
Metal IP67 Rated
Enclosure:
IP67 rating for water and dust ingress protection and Internal heating element for startup and operation in cold environments
Wi-Fi Standard: 
802.11ax Wi-Fi 6
(installation only)
Wi-Fi Standard: 
N/A
Ethernet Ports: 
2x 2.5 GbE RJ45 (LAN/WAN switchable)
Ethernet Ports: 
1x 5Gbps LAN Port
Downlink/Uplink Datarate: 
Up to 7.53 Gbps*/Up to 1.6 Gbps**

*based on 20 Layers LTE + TDD (100 MHz BW, 256 QAM, 4×4)
**based on 2 Layers LTE + TDD (200 MHz BW, 64 QAM, SISO)

Maximum Throughput:
2 Gbps (Passthrough)
Downlink/Uplink Datarate: 
5Gbps/1.8Gbps*

** Theoretical max download and upload speeds. Actual speeds experienced are dependent on carrier network and coverage.


Maximum Throughput:
5 Gbps
Supported Bands:
5G mmW: n260, n261
5G Sub6: n1, n2, n3, n5, n7, n8, n12, n20, n25, n28, n38, n40, n41, n48, n66, n71, n77, n78, n79
4G LTE: B1, B2, B3, B4, B5, B7, B8, B12, B13, B14, B17, B18, B19, B20, B25, B26, B28, B29, B30, B32, B34, B38, B39, B40, B41, B42, B43, B46, B48, B66, B71
WCDMA: B1, B2, B3, B4, B5, B6, B8, B9, B19
Supported Bands:
5G mmW: n257, n258, n260, n261
5G Sub6: n1, n2, n3, n5, n7, n8, n12, n20, n25, n28, n38, n40, n41, n46, n48, n66, n71, n77, n78
4G LTE: B1, B2, B3, B4, B5, B7, B8, B12, B13, B14, B17, B20, B25, B26, B28, B29, B30, B32, B38, B39, B40, B41, B42, B43, B46, B48, B66, B71
Antenna(s): External
Low/mid-band FR1 5G & LTE: N-type female connectors, external 600 MHz – 6 GHz cellular paddle antennas (qty 4. included)

High-band FR2 5G: Internal 27.5-28.35 GHz, 37-40 GHz high-power antenna array (8×8 included)
Antenna(s): Built In
mmWave Antennas
QTM527-1/2
64-element phased array
44-45dBm Min Peak EIRP
LTE/Sub6 Antennas
3-4dBi, 3.3GHz – 3.8GHz
2-3dBi, 1.7GHz – 2.7GHz
0-4dBi, 600MHz – 960MHz
Dimensions:
12.72 x 11.8 x 3.11 in (323 x 300 x 79 mm)
Dimensions:
11.8 x 7.9 x 3.5 in (300 x 200 x 90 mm)
Operating Temps:
22 °F to 140 °F (-30 °C to 60 °C)
Operating Temps:
-4° to 140°F (-20°C to 60°C)
Package Contents:
-W4005-5GB Outdoor 5G Wideband Adapter
-802.3bt 90 W PoE Injector
-Cellular antenna, outdoor 5G Low/Mid Band with N type connector (Qty. 4)
-Outdoor mounting plate
-Pole mount clamp
-Plate to assembly mounting screws & washers
-Plate to W4005 mounting screws
Package Contents:
-FW2010e Router
-PoE Injector
-SIM Tool
Price and additional information:
Click Here!
Price and additional information:
Click Here!
  • A few key features with the Inseego FW2010e:
    • Uses high-power mmWave antennas to extend the reach of 5G mmWave and bring high-bandwidth, low-latency connectivity to new use cases and experiences.
    • High-power 5G mmWave radio extends network coverage up to 4.35 miles (7 km) and lowers the cost of deploying gigabit broadband services.
    • Built In Antennas – cleaner, and easier to work with!
    • Supports additional 5G mmWave bands in comparison to the W4005.
    • Certified to work with the Verizon Business Plans.

Want to know more about these items – visit our site by using the links below for more information on each product.

Still unsure what might be a good fit for your needs? Contact Us Today!

  • Email: sales@5gstore.com
  • Call: 1-833-5GSTORE (1-833-547-8673)
  • Chat: Click HERE to chat with an expert at 5Gstore!

How Do I Perform a Cellular Site Survey?

When it comes to boosting cellular signal, it can be extremely helpful to perform a site survey. This is a simple cellular network strength test of signal and bandwidth.

Verifying where you have the best signal and bandwidth speeds first, will not only help determine the ideal placement for your external antenna, but that there is enough available signal to increase network performance. Even the best outdoor antenna or amplifier kit can only increase your signal if there is a signal available to draw in. On the other hand, if your signal is already strong, a signal booster might not provide enough benefit to be cost effective.

While this is mainly done for fixed applications. such as at your home or business. You may also do this if you’re traveling and planning to stay in the same location for an extended period. 

There are tools like the SureCall Site Survey kit which is made specifically for testing signal strength. However, unless you need an easy way to test multiple carrier signals, a cell phone or cellular modem can be sufficient. Cell phones will, of course, be limited to only the carrier they are linked to. Though if you have a cellular modem – Peplink, Cradlepoint, Digi, Inseego, Sierra Wireless, etc – you can test any carrier for which you have an active SIM card. 

Before you get started, it’s important you understand the data you’re looking for. RSSI, (Received Signal Strength Indicator), as well as RSRP (Reference Signal Received Power). These are both values that measure signal strength. RSRP is what you will want to refer to when looking at LTE and 5G signals. These signal values will be represented as a negative number. The closer this number is to 0, the stronger the signal strength. 

Also note the RSRQ (Received Signal Received Quality) and SINR (Signal to Noise Ratio). These values are what you’ll refer to for the signal quality of LTE and 5G connections. The SINR value will be the only value that is a positive number. Not all modems will list this value.  

Each of these values varies for different technologies and carriers as they depend on the particular abilities of the modem – essentially how well it can extract a signal. The values shown in the charts here are what we typically reference. 

We cannot guarantee a particular signal or improved performance, regardless of the signal strength and quality.  This is because of the many factors which affect signal values. Such as:

  • Distance to the cell tower.
  • Tower load.
  • Physical barriers (mountains, buildings, trains, etc).
  • Competing signals.
  • Signal from a cellular booster.
  • Weather.  

Unfortunately, there is no clear cut answer to what constitutes a successful connection. It is possible to disconnect with excellent, as well as poor values. You have to take both signal strength and signal quality into account. You could have an excellent signal, but disconnect because of poor quality. And vice versa. You may also stay connected because of good signal, but have poor bandwidth speeds because of poor signal quality. 

The variance of a signal is a significant factor in the success of a connection. Measurements of signal strength and signal quality for a specific moment do not reflect on the stability of a connection, as these values will vary as conditions change. 

Some factors, like cell tower load, can’t even be measured. You can only gain some idea as to whether or not tower load affects your connection by testing at different times of day. This allows you to find averages, but also helps to confirm if you’ll see any improvement when the tower is at full load.  

We understand that finding RSRP and RSRQ on a cell phone could be a bit tricky compared to cellular modems and routers. Some phones will only list RSRP. In the event you cannot locate these specific values from your cellular device, doing a site survey using the signal bars as a reference is fine. At a minimum, the signal bars will give you some data to compare with. It’s also best if you can perform speed tests in multiple points at the location. This can help determine if bandwidth performance improves. Especially when you’re not seeing a change in signal bars. 

To perform the site survey, try to answer the following, as best you can.

  • What is the RSRP indoors, at the location you use your device?
  • At that location, what are your speeds? You can use a site like speedtest.net to check your download and upload speeds.
  • What is the best RSRP you could find immediately outside and around the building?
  • At that location outside, what are your speed test results?
  • If the signal outside the building is not significantly better than it is inside, walk or drive in the direction of a better signal until you find a significantly better signal. At that location, what are your speedtest results?
  • What’s between you and that optimal signal? Trees? Elevation? How far away is it?  

For your reference, you can find instructions for locating your RSRP and RSRQ/ SINR on the Apple iPhone, Samsung, Google, Blackberry, and Nokia phones here.  

For different router instructions, check out our YouTube Channel.

If you have more questions, or would like assistance determining if an antenna or amplifier system can help you, reach out to our team by phone, email, or chat!

What Cradlepoint NetCloud License Do I Need?

There are so many different models of Cradlepoint routers available. There’s even more model numbers for their NetCloud Manager licenses. If you’re like most, you might be confused about which one you need when your device is unlicensed.  

In effort to help with this, we’ve outlined the categories of routers and which models fall under which category. The license model number is also listed for your reference.

  • Branch 5G Adapters (BE**-NCESS)
    • W4005
    • W2005
    • W1850
  • Branch Adapters (BB*-NCESS)
    • L950
    • CBA550
    • CBA850
  • Branch Performance Routers (BD*-NCESS)
    • E3000
    • CR4250
  • Branch Routers (BA*-NCESS)
    • AER1600/ 1650
    • AER2100
    • AER2200
  • Enterprise Branch Routers (BF**-NCESS)
    • E300
  • IoT Routers (TB*-NCESS)
    • IBR900
    • IBR200
    • IBR600C
  • Mobile Performance Routers (MB**-NCESS)
    • R1900
  • Mobile Routers (MA*-NCESS)
    • IBR1100
    • IBR1700
  • Pre-2018 IoT Routers (TA*-NCESS)
    • IBR600
    • IBR600B

*Refers to 1, 3, or 5 year licenses

If you still aren’t sure what you need, please reach out to the 5Gstore team via chat, phone or email.

5Gstore Now Sells & Support Digi 4G/5G Routers

5Gstore is excited to announce we are now stocking and shipping new products from award winning Digi. Digi has been a pioneer in the M2M/ IoT market for over 30 years. In this time, their products have adapted to evolving network standards, and optimized data communications around the most advanced protocols and emerging technologies. From radio frequency modems to gateways, cellular routers, and networking devices, Digi’s solutions have continually grown to serve the full breadth of applications across the IoT landscape. New products will include: EX12, EX50, IX10, and IX20. 

EX12

We’d like to highlight the EX12 Cellular extender first. This is great for users wanting a failover solution for their small network (i.e. POS systems, ATMs, Kiosks, etc). The EX12 has a built-in, carrier certified Cat4 LTE modem with redundant SIM slots. This allows for an additional failover with the same or different cellular carrier. Deployments are streamlined with installation accessories including an optional Remote Mounting Kit with a disposable battery pack for site survey, mounting bracket and a passive PoE injector for optimizing placement for the best cellular reception. If needed, a serial port for Out of Band management is also available. 

EX12

EX50

Next, for the power user, we have the EX50, complete with a 5G modem and redundant SIM slots. WiFi support is with the newest, version 6, and Ethernet ports support up to 2.5Gbps. This means users can achieve the full benefits of the cellular bandwidth over wired and wireless connections. Extended temperature range and multiple mounting solutions gives this unit the flexibility to be installed in more industrial environments. 

EX50

IX10

For a more ruggedized and compact solution, check out the IX10. This router offers low-touch and no-touch provisioning and features a Cat4 LTE modem (with redundant SIM slots) along with a RJ-45 serial port supporting both RS-232 and RS-485. Its flexible power and connectivity options make it a versatile choice for industrial, digital signage, ATMs, kiosks and other unattended retail applications that need to provide secure transactions.

IX10

IX20

Similar to the IX10, but larger and more feature packed, we have the IX20 with or without WiFi. This is available with a FirstNet ready modem and is prepared for any application. Its compact size and rugged hardware give any user a simple, yet advanced option for securing their network and providing automatic failover. The router supports advanced security (stateful firewall, MAC filtering and VPN), cellular redundancy (via Digi SureLink®) and management (SNMP, event logging, analyzer trace and QOS), facilitating use in PCI or NERC-CIP compliant applications. 

IX20

Digi Remote Manager

For all Digi products you also have access to Remote Management via Digi Remote Manager. Digi RM is a cloud-based solution that facilitates easy setup, mass configuration, maintenance and support, even for thousands of devices. Digi Remote Manager lets you evaluate, update and configure your Digi enterprise routers and gateways — and the health of your network — at scale, after deployment. Digi RM also provides secure, out-of-band management access to Digi units through serial ports and command-line interface. 

Digi Remote Manager

Digi SureLink

In addition to Digi RM, all of Digi’s cellular products support the Digi SureLink “keep-alive” function. This makes sure the connection will be there when it’s needed. A programmable inactivity timer and a pro-active link integrity function are available. Digi SureLink includes link integrity monitoring, with three test options. 

Digi SureLink

5Gstore is delighted to bring you Digi products and is excited about this new partnership. If you are interested in these products and want to learn more, please reach out to the team at 5Gstore to learn more!