Tag: Pepwave

Where to Find More Information About Using Starlink with Peplink

Starlink satellite Internet service has been a popular talking point since before it was even available. Now that it has gained more users, there’s more inquiries about how it works along with Peplink routers. 

In an effort to help old and new customers alike, Peplink did some research and put together a webinar. More recently, they also posted an informational page to educate users. This covers common challenges of Starlink connectivity and how Peplink SpeedFusion can help. There’s also a short FAQ. Check out the post here. 

Are you looking for a Peplink solution, or interested in learning more about SpeedFusion benefits? Contact the Peplink certified engineers at 5Gstore.com via phone, email, or chat!

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How Much SpeedFusion Cloud Usage Do I Get with My Peplink Care Plan?

In November of 2020, Peplink added SpeedFusion Cloud (also known as SpeedFusion Connect) to their Care plans (EssentialCare, PrimeCare, SmartCare and TotalCare). This means any Peplink model under a Care plan can take advantage of the global infrastructure of their SpeedFusion network. 

SpeedFusion Cloud is a VPN technology. It utilizes Peplink’s infrastructure that provides access to a global network of SpeedFusion endpoints and technology without requiring additional hardware. This includes Bandwidth Bonding, Hot Failover, WAN Smoothing, and Bandwidth Overflow features. Simply enable the SpeedFusion Connect VPN on your Peplink device and you’re ready to go.

Each Peplink model comes with a different SpeedFusion Cloud package. Check out the chart below to see what your model includes. 

Still have questions? Check out Peplink’s FAQ here. 

Want to know more about the SpeedFusion configuration? Watch our setup video here. You may also reach out to our team by phone, email, or chat!

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How Do I Expand My WiFi Network?

Are you as excited about the announcement of the AP One Rugged coming back as we are? We wanted to talk to you about the key differences between this newly relaunched model and a few others that are similar. With all of the options available we find it is helpful to highlight key features and differences for us all. The more you know, the more you realize you didn’t know!

How does this product work and what is the main purpose of it?

  • To give you a cost effective and easy installation option when you are in need of extending your WiFi signal or adding one in(if your router does not have built-in WiFi).
Use Case: Mobile/Outdoor/Large Warehouse/RailroadUse Case: 
Home/Small Office/ Small # of Users
Use Case: 
Larger Office or Location/ Large # of Users
Model: APO-AC-RUG
Model: APO-AX-LITE
Model: APO-AX
Enclosure: 
Ruggedized Metal
Enclosure:
Plenum-rated Indoor Plastic
Enclosure:
Plenum-rated Indoor Plastic
Wi-Fi Standard: Wi-Fi 5Wi-Fi Standard: Wi-Fi 6Wi-Fi Standard: Wi-Fi 6
Ethernet Ports: 
3x Gigabit Ethernet
Ethernet Ports: 
1x Multigigabit Ethernet
Ethernet Ports: 
1x Gigabit Ethernet
Data Rate:
2.4GHz: 300Mbps
5.0GHz: 866Mbps
Data Rate:
2.4GHz: up to 574 mbps
5GHz: up to 1200 mbps
Data Rate:
2.4GHz: up to 1147 mbps
5GHz: up to 2402 mbps
Recommended # of Users: 60Recommended # of Users: 256Recommended # of Users: 256
Dimensions:
4.8 x 4.2 x 1.4 inches
Dimensions:
5.9 x 5.9 x 1.3 inches
Dimensions:
8.1 x 8.1 x 1.3 inches
Operating Temps:
-40° – 149°F
-40° – 65°C
Operating Temps:
32° – 104°F
0° – 40°C
Operating Temps:
32° – 104°F
0° – 40°C
Package Contents:
AP One Rugged,
12V2A Power Supply (ACW-632),
2 x Wi-Fi Antenna (ACW-342)
Package Contents:
AP One AX Lite,
Ceiling Mount Base (9/16” T-Rail),
Ceiling Mount Base (15/16” T-Rail),
Mounting Screw Set
Package Contents:
AP One AX,
Ceiling Mount Base (9/16” T-Rail),
Ceiling Mount Base (15/16” T-Rail),
Mounting Screw Set
Price and additional information:
Click Here!
Price and additional information:
Click Here!
Price and additional information:
Click Here!

A few key differences with the AP One Rugged

  • Provides the option of supplying a hardwire ethernet connection in addition to the wireless extension.
  • The enclosure is designed so that the unit can be used in locations that might be exposed to temperature changes(higher/lower temps).
    • Like in a warehouse building, farm building, locations that would not be classified as indoor(i.e. an office building or home).
  • Has the capability of external antennas – for higher gain and to get coverage in areas where the signal may be a challenge.

Want to know more about these items – visit our site by using the links below for more information on each product.

Still unsure what might be a good fit for your needs? Contact Us Today!

  • Email: sales@5gstore.com
  • Call: 1-833-5GSTORE (1-833-547-8673)
  • Chat: Click HERE to chat with an expert at 5Gstore!
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How Can Peplink SpeedFusion Connect VPN Help Me?

As Peplink experts, 5Gstore receives questions everyday about SpeedFusion. What is it? How does it work? How can it help my business? We’ve put this information all in one place to answer some of the most commonly asked questions about this exciting technology. Do you need to know more or want to discuss if a SpeedFusion deployment is right for you? Contact the experts at 5Gstore and we’ll come up with a solution for your business’s unique needs.

What is SpeedFusion?

SpeedFusion is Peplink’s patented technology that powers enterprise grade VPNs. By tapping into the bandwidth of any WAN link – cable, DSL, cellular, etc – SpeedFusion turns your multiple connections into a single bonded connection.

What can SpeedFusion be used for?

SpeedFusion has three technologies designed to address specific problems.

SpeedFusion Hot Failover

In the event of a WAN disconnection, Hot failover will transfer your traffic to another connection while maintaining session persistence. For example, if a WAN connection breaks during a video conference, the video conference can still continue without having to hang up or call again.

5Gstore utilizes SpeedFusion Hot Failover in our day to day operations at our warehouse. Our primary internet connection is a wired Comcast connection, and we use Verizon LTE as our backup connection. We’ve created a SpeedFusion Hot Failover connection and run all of our traffic through that connection. All of our data flows over the wired connection first so we don’t use any unnecessary cellular data, but the instant that the wired connection fails, Hot Failover seamlessly switches all of our traffic to the LTE connection.

A traditional failover or load balancing router would lose all of the network traffic on the internet connection that fails dropping calls with our customers, interfering with our ability to ship products, and preventing us from running our business. Thanks to SpeedFusion Hot Failover, if an internet connection fails, no customer or employee is even aware there was an outage. 5Gstore holds quarterly ‘fire drills’ where we’ll purposely disconnect our primary connection to ensure our systems all function in the event of a real outage.

SpeedFusion WAN Smoothing

WAN Smoothing utilizes intelligent algorithms to fill in connectivity gaps, trading bandwidth for greater connection resiliency. WAN Smoothing minimizes latency and reduces the impact of packet loss. This is useful for times when you need connection reliability and responsiveness more than speed.

WAN Smoothing uses two or more internet connections simultaneously for the purpose of increasing reliability and consistency of a connection. If you can’t afford dropped packets or need minimal latency for applications such as live streaming audio/video, WAN Smoothing makes that possible.

SpeedFusion Bandwidth Bonding

Bandwidth bonding combines data at the packet level, enabling you to combine the speed of more than 18 connections (dependent upon which router model you’re using). This is useful for situations where bandwidth is scarce, such as at a remote site or in a moving vehicle. This technology also enables branch offices to connect to the head office at greater connection speeds.

If you are opening a branch office in a location where internet connectivity is slow or unreliable, Bandwidth Bonding can save the day. By bonding the speeds of multiple DSL lines, offices can experience increased reliability by utilizing multiple connections at once, and aggregate the bandwidth of multiple connections into one faster pipe.

What makes SpeedFusion different from Load Balancing?

Load balancing allows a single router to have multiple active internet connections, however load balancing has its limitations. First, load balancing doesn’t allow a single user to take advantage of the speeds of multiple connections. If you have three 10Mbps DSL lines, all a single user would ever see is 10Mbps. If the internet connection that user is being balanced to drops, that user would lose connectivity completely while the router fails them over to another available connection. VoIP phones would be disconnected, web sessions would sign out, and any downloads in progress would be dropped. Load balancing provides more bandwidth across an entire network, but does NOT combine the speeds of multiple connections or allow for session persistent unbreakable internet connectivity. Only SpeedFusion can provide this!

For some users session persistence is not required and failover between multiple links of a load balancing router is enough. Peplink provides 7 incredibly powerful load balancing algorithms and customizable rules that put you in complete control of network data priorities. Just set your traffic priorities, including VoIP and custom application traffic with a few clicks and let Peplink take care of the load-balancing and optimization details. Peplink load balancing routers support PepVPN instead of SpeedFusion. PepVPN allows a simple VPN connection to other Peplink routers, although without the benefits of SpeedFusion. Branch offices that don’t require SpeedFusion performance can still connect up to a SpeedFusion capable router at the headquarters and still participate in the larger mesh network for remote connectivity.

What is required to create SpeedFusion Connections?

In order to create a SpeedFusion connection you’ll need a minimum of two pieces of Peplink technology with SpeedFusion capabilities. This typically consists of a primary unit, installed at a headquarters or data center location with access to a high speed internet connection, and a second unit that is mobile (in the case of cellular bonding) or installed at a remote or branch office. A SpeedFusion VPN tunnel is created between the two locations, and using the powerful outbound policy settings on the Peplink router, all or specific traffic is routed over the bonded connection.

Let’s use the diagram above to show how SpeedFusion can make VoIP calls unbreakable for a business. The headquarters location has a Balance 710 router installed. Each branch office for the business located across the country gets a Balance router with SpeedFusion capability, spec’d based on the office size and throughput requirements. The remote office routers are easily set up to route all VoIP traffic over the SpeedFusion connection to the main headquarters router. Because each remote office has at least two internet connections, if one connection were to fail, VoIP traffic would seamlessly continue on the second internet connection uninterrupted!

This sounds great, but is SpeedFusion easy to set up?

Yes! SpeedFusion setup takes minutes, compared to the time and effort it takes to configure a typical VPN between multiple sites. Just check out our setup videos here. The Peplink user interface is graphical with easy to understand options. Helpful icons provide more information where it is needed without making deployment a burden.

SpeedFusion deployments are even easier when leveraging InControl 2, Peplink’s cloud based management tool. InControl 2 can automate SpeedFusion deployments for hundreds of sites simultaneously in just a few minutes meaning you don’t have to configure each router individually! InControl 2 is free for the first year with every Peplink router, included with the extended warranty, or a low yearly cost per device.

SpeedFusion and InControl 2 are part of a larger concept called SD-WAN (Software-Defined Wide Area Network), a revolutionary way to approach the simplification of branch office networking and assure optimal application performance by using centrally controlled and managed WAN virtualization. SD-WAN is WAN virtualization, which allows for intelligent, secure, and centrally managed and monitored connectivity. Read more about SD-WAN here.

VPN Feature Comparison

What if I want to take advantage of SpeedFusion but don’t have a second location for a second router?

Simply Bonding

5Gstore has created SimplyBonding for exactly those situations. SimplyBonding uses Speedfusion technology to bond multiple 3G, 4G, DSL, or cable connections into one fast/reliable/unbreakable connection. Utilizing Speedfusion typically requires a Peplink router on both ends of the connection – one at the location where you need the bonded connection, and another at another location with a high-speed internet connection to bond the connections and send the data back to the primary location via VPN. SimplyBonding eliminates the need for this dual-router setup. SimplyBonding requires just ONE router, which will be configured to connect to our hosted service – WE handle the bonding and VPN for you!

SpeedFusion Connect – SpeedFusion Cloud

SpeedFusion Cloud is Peplink’s infrastructure that provides access to a global network of SpeedFusion endpoints and technology without requiring additional hardware. Leverage the global reach of public clouds to ensure that you get the fastest response time and the most reliable connection. Enjoy Bandwidth Bonding, WAN Smoothing, and unbreakable connectivity from any compatible router. There’s no need to invest in core hardware, setting up, or even maintenance. 

FusionHub

Peplink’s FusionHub virtual appliance is much like a virtual router. It is used as an alternative to running SpeedFusion on router hardware. It’s also an alternative to Peplink’s SpeedFusion Cloud service. It’s important to note that unlike a hardware only SpeedFusion connection, a public IP address is not needed. This is because a public IP address can be supplied from the cloud service running the FusionHub appliance. Of the supported cloud services, Amazon Web Services seems to be the most popular, but Peplink supports multiple services.

SpeedFusion Considerations

SpeedFusion Bonding does have limitations that are important to understand before considering a deployment. First, you must have enough bandwidth at the headquarters site, to support the total bandwidth of the remote site(s).

Consider The Speeds On Both Sides of Your SpeedFusion Connection

Example: You have a headquarters location with 50Mbps download, and 10Mbps upload speed. Your remote site has three 10/5 connections. 5 + 5 + 5 = 15 Mbps – 19% = 12.15 Mbps maximum upload speed. The headquarters only has 10 Mbps of upload speed available, so that is your upload capacity for the remote site if you are sending traffic to the internet. You still have the benefits of bonding for reliability, session persistence, and speed, you just can’t use the full capacity of the remote site links due to the bottleneck on the headquarters router connection.

Cellular users should note that bonded cellular connections suffer from “flow control” of TCP traffic at the carrier level, and 5Gstore cannot guarantee that bonding multiple cellular connections will result in faster speeds (however, the other benefits of SpeedFusion bonding remain, such as unbreakable VPN, session persistence, and 100% uptime as long as you have 1 healthy WAN). Cellular users must also consider tower capacity if bonding multiple connections from a single carrier. For the best results, we recommend bonding no more than two of the same carrier’s connections together, favoring bonding multiple networks together instead to ensure the highest availability of bandwidth.

What if I need support or have more questions?

5Gstore provides one year of technical support by phone on every purchase. We also have an extensive online support portal which includes manufacturer user manuals and documentation, along with 5Gstore created tip-sheets that go over specific features and troubleshooting. We have multiple Peplink Certified Engineers on staff who can help you with every step of your SpeedFusion solution from concept to deployment, and assist with any questions you may have before and after the sale. Contact 5Gstore for more information – give us a call, send an email, or reach out on our chat!

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5Gstore / Peplink Service Automation

All router manufacturers offer or require yearly service/subscriptions and/ or special service add-ons that need to be renewed. This is a tedious process not only for the end-user (customer) but also for the reseller and the manufacturer as well.  Here is how it works now.  Place an online order for a service item.  The reseller gets it and has to create a purchase order and manually submit an order to the manufacturer.  The manufacturer gets the order and has to manually process it.  Typically, this takes less than 24 hours but could take longer.

Sometimes, you are in a bind and need to purchase/update your router (or fleet of routers). NOW, you cannot wait 24 hours (or more if on the weekend).  What happens if something expires Saturday at midnight?  You have to wait until Monday for the order to first be processed. 

5Gstore and Peplink have partnered to automate and speed up this process.  When placing an order for any service item at 5Gstore, we have worked with Peplink to create a robust API.  When you place any service order, 24/7, your order will be processed and fulfilled in MINUTES.  All automatically – we will even check your order to make sure you don’t mix up serial numbers.  We can process 10 or 100,000 orders a day and it will be automatic.  This is what the new process looks like:

If your warranty has expired and you need Incontrol2 access at 11pm or on a Sunday, just place your order with 5Gstore for instant processing.  It doesn’t matter where you ordered your Peplink device, we can help you 24/7!!  During checkout, you are required to enter the S/N of your Peplink device, our system verifies that your service item is compatible with your device.  If you have a bunch of devices that you need to order, you can export your S/Ns and directly import them during the checkout process.

How To Find your Peplink Serial Number (S/N)

Peplink is adding more “Feature Packs” to convert a low-end SKU to have more features and make them equivalent to older higher-end SKUs.  With this upcoming change, 5Gstore will be able to add any Feature Pack that is on your order as it is shipped (or instantly as you needs change).

Lastly, we have simplified the complicated when it comes to ordering service items.  Just enter your Peplink S/N in our search box and we will display all the service items specifically available for your S/N (this works for all Peplink S/Ns).

Just another way, 5Gstore helps you stay connected! 

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When Can I Get the New Pepwave MAX BR1 Mini HW3?

With the release of the new Pepwave MAX BR1 Mini Hardware Revision 3 (HW3) comes faster speeds and an improved overall throughput than the previous HW2 version. Peplink is also introducing a feature pack that users have the option to add on. This pack enables you to use the Ethernet WAN, WiFi WAN, Hot Failover, WAN Smoothing, GPIO, and Ignition Sensing on your BR1 Mini HW3.

Even without the feature pack, you still get a single cellular LTE modem (Cat 4 or Cat 7 models) that accepts up to 2 SIM cards for failover purposes (i.e. only one SIM can connect at a time). The modem is compatible with AT&T, T-Mobile, and Verizon as well as other carriers including carriers outside of the U.S. (we recommend checking frequency compatibility when needing an International solution). 

You also now have access to 3 x Gigabit Ethernet ports along with upgraded WiFi. With WiFi 5, the router supports concurrent dual-band mode. Now clients can dedicate the 2.4 GHz band for basic needs, while the 5 GHz band is used for bandwidth-demanding applications. 

This newer generation BR1 Mini has a Micro-Fit industrial power connector, making it more secure than the previous coaxial power connector. Alternatively, for those who want power over Ethernet, you now have active 802.3at PoE support rather than passive PoE. 

In addition to the feature pack, customers have the option to bundle services. Just purchase a 2 year or 4 year PrimeCare plan, and you will receive a complimentary feature pack. 

In the future, this unit will also support Peplink’s eSIM. For more information about this, check out SpeedFusion Connect LTE details here. 

Cat 4 LTE models of the new BR1 Mini HW3 are available now! Just get your order in before 3pm CT and your order can ship today.

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Looking for the BR1 Mini LTEA Cat 6 Router? We’ve Got Them!

These days we’re dealing with low stock and out of stock products quite frequently, on top of long delays in some cases. With some of those products having a 6 to 8 week lead time, it could certainly affect your project’s timeframe. 

Most recently, we’ve seen a shortage in the Peplink MAX BR1 Mini router, specifically the Cat 6 model. Aside from the Pepwave Surf SOHO, this has been one of Peplink’s most popular router solutions. It’s compact size and affordable price make it the ideal choice for any application. 

Several companies are currently without stock of this BR1 Mini. Thankfully, we have stock available at this time, so don’t hesitate to reach out if you’re in need!

We ship Monday thru Friday, with a cut off time of 3pm CT. Give us a call, send us an email, or reach out via our online chat for more information.

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How Does Peplink’s New InTouch Feature Work?

With Peplink’s new firmware version 8.2.0 comes a new feature that has been long awaited by many users, including our team. That feature is called “InTouch” and it allows folks to access IP based devices that sit behind their Peplink router. It works by leveraging SpeedFusion Cloud, which means you must have an active SpeedFusion Cloud connection. 

We wanted to test this out to see how well it works. Outlined below are instructions. In our example, we are accessing our Remote Power IP Switch, model UIS-622b. This device helps to monitor our router’s WAN connection as well as local devices on the network. If the Internet connection fails, or a device drops its connection to the network, a reset to the router or other device’s power is triggered. This usually resolves the connection issue. 

  1. Log into your InControl2 account at https://incontrol2.peplink.com
  2. Select the Organization, then Group of the router you want to access devices behind
  3. Click on the router device from the group to open the Device Details page
  4. Hover over the Settings tab and select InTouch
  1. From this page you’ll add devices you want to access. Click Add
  1. Enter a name for the device and its local IP address – you can obtain this from the cloud app or Cloud4UIS.com for your Switch OR you can typically find this from your router’s client list. 
  2. Click OK 
  1. Click Save Changes on the next screen
  1. Now that we’ve added our device, we can access it from the Device Details page or Group Overview page. 
  1. Shown here is the Device Details page. Note the new InTouch button. 
  1. We’ll click here to select the IP Switch we just added. 
  1. A new page will open and we’ll be connected to the web administration page of the IP Switch. 
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How to Avoid the Impact of the AT&T 3G Sunset on Your Peplink, Sierra Wireless and Option CloudGate Devices

AT&T shuts down their 3G network today. Even if you are not using a 3G device, you may still be impacted. See what steps you can take to avoid downtime.

AT&T’s 3G shutdown is upon us. Whether you’re ready or not, your devices may be affected and require updating to continue working. But what if you’re not even using 3G? You may be surprised, but as a part of the 3G sunset process, AT&T has updated their 5G and 4G networks’ custom Access Point Name (APN) behavior. Without the proper APN, your cellular device will never establish a connection to the network. 

AT&T announced that their 3G network sunset process will commence today, February 22, 2022 and will impact many LTE devices including routers.

“AT&T will decommission our 3G (UMTS and HSPA) networks on February 22, 2022. While this action will cause all 3G only devices to stop operating, it will also impact some LTE capable devices,” the cellular carrier said in their bulletin. 

This shutdown has impacted a number of devices we carry at the 5Gstore. This includes devices from Peplink, Sierra Wireless, and Option CloudGate. We have included important details from each of these manufacturers to outline their response to the shutdown and what steps you need to take to make sure you have working devices.

Almost all of Peplink’s devices are already compliant. Customers using a custom APN should update to one of the following firmware to maintain compatibility. 

No action is required for customers not using a custom APN.

Not sure how to upgrade your firmware? Check out this post for instructions.

Sierra Wireless Devices

Soon after February 22, 2022, without a firmware upgrade, select AirLink RV55/LX40/LX60 LTE routers will cease to connect to the AT&T network due to the AT&T network changes.

Select AirLink RV55/LX40/LX60 LTE routers will require an ALEOS update prior to February 22, 2022 or these routers will go off air and will require a site visit to restore connectivity.

AirLink routers that are affected include:

  • RV55 North America (WP7610); SKUs: 1104335 and 1104334 Wi-Fi
  • LX40 North America GENERIC (WP7603); SKUs: 1104178 and 1104179 Wi-Fi
  • LX40 North America (WP7610); SKUs: 1104579 and 1104573 Wi-Fi
  • LX60 North America GENERIC (WP7603); SKUs: 1103826 and 1103827 Wi-Fi
  • LX60 North America (WP7610); SKUs: 1104580, 1104572 Wi-Fi/GNSS, and 1104493 Telemetry

For more details about the Sierra Wireless 3G sunset plan, see details on this PDF.  

Need instructions on how to update your device firmware, refer to the Software User Guide, available at Sierra Wireless Source.

Option CloudGate Devices

Please review the below PCN from Option and take all necessary steps as they have outlined before February 22nd, 2022 to avoid any device functionality issues. 

VIEW THE PCN

Affected CloudGate SKUs:

  • CloudGate LTE WW Rev4 (CG0124)
  • CloudGate mini (CG0125)
  • CloudGate micro (CM0125)

To update your CloudGate device’s firmware, if needed, you may do so from the CloudGate Universe website. See under Home -> Library -> Firmware. Don’t see what you’re looking for, or do you need additional support? Please reach out to our team.

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Log4j Vulnerability (CVE-2021-44228) – Does it Affect My Device?

The “Log4j” vulnerability was reported late last week. It is a Java-based software that many large organizations use to configure their applications. According to cybersecurity experts, Log4j is one of the most popular logging libraries used online. It gives software developers a way to build a record of activity to be used for a variety of purposes (e.g. troubleshooting, auditing, data tracking). Since it is both open-source and free, the library essentially touches every part of the internet.

Many of you have been asking if this affects your 5Gstore hardware. Here’s an outline of what we found:

  • 5Gstore.com – Not affected.
    •  “We do not use Java and thus our services are unaffected.” 
  • Peplink – Not affected. 
    • “Peplink has verified and confirmed that none of our products, including InControl 2 and InControl Appliance, are using the Log4j software. Peplink is therefore not affected by this vulnerability.”
  • Cradlepoint – Products Affected: NCM (patched 12/11/2021), NCP (patch in progress). 
    • Cradlepoint identified one vulnerability within NetCloud Perimeter (NCP). They are in the process of upgrading Log4j within NCP, and NCM (as a precaution) to the latest version. 
  • Sierra Wireless – AM/ AMM Servers affected
    • Patches have been made available.
  • Digi – Not affected.
    • “Our products and not affected by this vulnerability.” 
  • Inseego – Not affected.
    • “At Inseego, the security of our products and services is a top priority. Inseego is taking appropriate measures to address the vulnerability reported in the Apache Log4j 2 Java library (also known as Log4Shell). At this time, there have been no successful exploits observed in Inseego products, solutions or in the Inseego environment. We are continually monitoring our products and systems and taking steps to continue to protect our critical applications. Inseego will continue to assess and remediate threats posed by the Log4j vulnerability. Please contact customer support if you have any specific questions or concerns.”
  • NetComm – Not affected. 
    • “We aren’t using any java applications on any of the modems, so they are not affected by this vulnerability.”
  • Switch Always On – Not affected. 
    • “Fortunately, none of our services has the log4j package installed. Some of the external services linked to our system announce it, but those services didn’t cause functional issues.”
  • Remote Power IP Switch – Not affected.
    • “Thankfully, we don’t use Apache Log4j on any of our products.”
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